Deployment and Support Engineer

Résumé du poste
CDI
Paris
Salaire : Non spécifié
Début : 09 septembre 2024
Télétravail fréquent
Expérience : > 1 an
Compétences & expertises
Contenu généré
Compétences en communication
Shell
Karate
Aws
Kubernetes
+2

Azmed
Azmed

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Le poste

Descriptif du poste

  • Install, configure, monitor, and maintain the Rayvolve software in partners’ infrastructures.

  • Deploy new releases and patches for Rayvolve

  • Manage and resolve client technical support requests efficiently.

  • Oversee the application of Quality System Management processes for client complaints, in collaboration with the Quality team

  • Develop and maintain automation tools for Rayvolve installation (using Ansible, shell scripts, etc.).

  • Enhance operational processes to streamline installation, deployment, and monitoring.

  • Collaborate with the Business teams to convert deals from a free trial phase to a paying phase.

  • Work closely with the Product team to gather and provide insights on client experiences and Rayvolve installations


Profil recherché

  • 3-4 years of experience in system administration and technical support

  • Tech requirements: Linux, VPN, Network, Firewall, SSH, Shell Scripting, Ansible, OVA, Docker

  • Fluent in English

  • Strong communication skills & collaborative mindset

  • Willing to have a positive impact on our healthcare structures

Bonus points:

  • Experience in the medical tech or AI sector

  • Experience with Windows OS, Kubernetes, AWS, EC2

  • Fan of:

    • Manga (Especially One Piece)

    • Sports (Mainly Football, Basketball or Ping Pong, even if Karate and Diving are better)

    • Super Smash Bros Ultimate

Why Join us ?

  • Flexible work: Possibility of working remotely two days per week 🌻

  • Time-off: 5 weeks of paid holidays and 2 weeks of RTT 🏖️

  • Annual off-sites: Two company holidays each year in amazing locations 🪅

  • Healthcare: Alan Blue mutuelle 🧑‍⚕️

  • Classic Perks: Transportation 🚎

  • Localization: Great office in Paris 2nd arrondissement, next to metro Grands Boulevards 🏣

  • Activities with colleagues:

    • Games (Super Smash Bros Ultimate, Mario Kart 8, …)

    • Sports (Basketball session, Urban soccer, …)

    • After work in a bar, karaoke, or in a public park

Envie d’en savoir plus ?

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