👪 About the assessment Operation team

You’ll join the heart of the Assessment Operations team at Maki, working side-by-side Mathilde (Team Lead Assessment Operation), Elif & Luis (Project Manager), and Paul-Louis (COO). Our team operates at the crucial intersection of technology, data, client excellence, and innovation.

Our mission? To deliver, enhance, and continuously automate outstanding assessment solutions for both recruiters and candidates. We serve some of the world’s leading companies (Foundever, Capgemini, H&M, FIFA…) and champion high standards in project management, quality content, and an obsessive attention to improving user experience—at scale.

You’ll play a pivotal role in elevating our processes, analyze and optimize test content, automate repetitive workflows, and turn data into actionable insights. Always with one goal: help Maki shape the future of how organizations identify, assess, and grow the best talent through innovative, AI-powered evaluation.

💪 About your mission

We will tailor your missions together based on your skills and learning goals, but here’s what you can expect:

Operations & Automation Excellence

• Support our clients to make the best choices with regards to test selection and assessment creation

• Contribute to building, improving, and automating scalable operations processes

• Adapt our tests to the evolution of the platform (new layouts, gamification etc), through collaboration with our Tech team around new features

• Champion best practices across all operational routines to maximize both efficiency and customer delight.

Cross-Functional Projects

• Liaise with Product, Tech, Science, GTM and OCS teams for seamless process and product improvements.

• Provide structured insights and actionable feedback to the right teams, driving a cycle of iteration and innovation at Maki.

Eventually as one of the early employee of Maki, you’ll be be able to shape the future of the team. We share as much ownership on the way we work and on the product itself as we can as we’re convinced our success is 99% due to our team.

🧞 Our ideal candidate

• You are strongly motivated to join a small but fast-moving company

• You are result-oriented, and demonstrate rigor in everything you do

• You are analytical and enjoy solving problems

• You enjoy and are able to handle several tasks at the same time in a fast pace working environment

• You have knowledge of AI OPS agent creation with tools like MAKE

• You demonstrate drive and ambition - we’re growing fast and expect you to grow along with us

• You have an entrepreneurial mindset - you have a proactive attitude, enjoy freedom and autonomy, and act like an owner

• You are fluent in French and have a strong level of English (oral and written)

A note on diversity @ Maki

Our team is made up of people from many walks of life. We are always willing to be challenged on any of our job requirements since we understand that talent comes in many shapes, sizes, and backgrounds.

🌱  Your progression with us

• Real ownership: your work will have immediate and visible impact.

• Broad exposure: operations, project management, automation, analysis, and client context—all in one team.

• Learning & development: daily collaboration with senior leaders, product/tech, and our expert community.

• Pathways for growth: join a fast-scaling SaaS company with opportunities for a full-time role, and autonomy to shape how we scale.

💝 Your benefits

• 🤩 Competitive compensation for your internship

• 📍 Flexible policy: hybrid Paris office

• 🍽️ Lunch card with monthly budget

• 🏠 Offices in central Paris (Silicon IX) if you fancy office life

• 🍣 Regular team socials, lunches, & events

• 👪 Supportive, collaborative, and passionate team

✨ Join us at Maki

Our Vision 🔭

Give human resources more-than-human powers.

Our Mission 🎯

Build the conversational AI agent that liberates HR teams, advances organizations, and expands human potential.

Our values 🎨

• Play to Win – Our ambition is limitless. We relentlessly aim for the top, pushing forward to be number one.

• Push the Boundaries – Innovation drives us. We adapt, evolve, and set new standards to redefine what’s possible.

• Trust is Earned – Trust is our foundation. We hold ourselves to the highest standards of transparency, security, and responsibility.

• Embrace Intensity – Speed and precision define our approach. We execute with urgency, focus, and purpose to create immediate, tangible impact.

• Stronger Together – We succeed as one. Collaboration, shared purpose, and collective ownership are at the heart of our progress.

💫 Our process together

We want to offer the best candidate experience possible by letting everyone apply, ensuring that the process lasts ~3 weeks from the moment you get invited to the first step.

We provide feedback at each round to every candidate, either through our product or with a call from the hiring manager.

Step 1: A short assessment on Maki (~30mins) 📂

This is the occasion for you to discover our product more in-depth and to demonstrate your fit, skills & motivation (~30mins)

Step 2: A deeper exploration of who you are (45mins) 👀

If we believe you may be a good match, we’ll arrange two 45mins structured conversations with 1 member of the team to cover your experience, other important skills we would have not covered in the assessment & to answer your questions!

Whenever: 2 informal meetups ☕

Through the whole process, we will additionally schedule a couple 30-minute informal meetings with a few employees. These meetings (online or IRL) will be a chance for you to familiarise yourself with our team, our motivations, and ask questions!

Step 3: A case study 📑 (optional)

Case studies may be required for some positions or situations.

Step 4: Your offer 💌

If we have a match, our founders will send an offer asap.

Step 5: Your onboarding 🧑‍🚀

We will help you through the contract details and make sure you have everything to make an impact. Come and celebrate your offer with the team 🤟