Global Head of Wholesale Excellence (F/H)

Permanent contract
Paris
No remote work
Salary: Not specified
Experience: > 5 years
Education: Master's Degree
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Lacoste
Lacoste

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Questions and answers about the job

The position

Job description

- Steer, manage & deploy the global wholesale digital platform "aka B2B/ Salesforce" (catalogue, order taking, replenishment) - a key & high‑visibility project- Lead the B2B Project Team with a strong drive on:

Transversal functional stakeholders' collaborationChange management with excellent communication skillTrain the trainers

- Harmonize global wholesale order model - the strategic channel to drive business and operating results.

Mission:

1 - Lead global wholesale B2B digital platforms

i - Project management - B2B digital platform

  • Improve clients' or users experience of order taking, replenishment, wholesale management
  • Structure and drive the project roadmap by analyzing competition and existing processes and gathering client feedback.
  • Propose enhancements and continuous improvements aligning market requirements and client types (Key Accounts, Specialty Accounts…).

ii - Deployment of new regions and client scopes

  • Lead platform deployment in new markets (e.g., USA) and maximizes adoption.
  • Assess market and client specifics to integrate them into solution design.

iii - Project governance and reporting

  • Lead monthly project committees and provides regular reporting (progress, next steps, alerts) and budget follow‑up.

2 - Order season management (RUN)

  • Ensure preparation and execution of each season.
  • Preparation: planning and supervising launch with transversal functional departments
  • Ensuring timely availability of tools and content aligning with buying gate dates Launch & operational run: leading seasonal milestones and ensuring market execution.
  • Feedback: ensuring high client satisfaction.

3 - Harmonize global wholesale order model Improve methodology on wholesale buying and replenishment with regional teams

  • Lead the creation of seasonal wholesale toolkit with cross functional stakeholders in 360 approach
  • Enforce global segmentation framework and work closely with Product and Buying to offer dedicated assortments accordingly
  • Contribute to other wholesale related projects

Preferred experience

Profile:

  • +10 years of wholesale experience in premium fashion brands
  • Experience on wholesale order platform management or digital platform is a must
  • Excellent communication for change management to users and partnership with different stakeholders (customer, business, IT, products)
  • Good analytical and synthesis skills Strong interest in tech + knowledge of Salesforce
  • English required

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