🧭 About the agency

Nestled at the foot of Mount Kilimanjaro, our partner agency has been crafting extraordinary travel experiences in Tanzania since 2009. Born as a family business and built on a shared passion for this remarkable country, the agency brings together a team of locals and expatriates who know Tanzania not just as a destination — but as home.

From custom safari packages through iconic national parks to world-class Kilimanjaro climbing expeditions, the agency specializes in tailor-made journeys designed for every kind of traveler: families, solo adventurers, groups, and organizations alike. Their philosophy is rooted in responsible tourism, genuine hospitality, and the kind of personalized service that turns a trip into a memory of a lifetime.

If you’re looking to build a meaningful career at the intersection of travel, human connection, and one of Africa’s most breathtaking landscapes — this could be the opportunity you’ve been waiting for.

🌍 About the position

As a Sales Agent for the French market, you will be the main point of contact for French-speaking travelers booking through the Evaneos platform. Based in Moshi, Kilimanjaro, you will work in close collaboration with your team on-site, with the flexibility of one day working from home per week.

Reporting to Solène, you will play a central role in transforming travel dreams into carefully crafted itineraries — combining sales expertise, destination knowledge, and genuine care for every traveler’s experience.

💼 Your main missions

✈️ Sales & customer support

• Respond to traveler inquiries through the Evaneos platform and build trusted relationships from first contact.

• Understand each traveler’s expectations, budget, and travel style to craft personalized itineraries.

• Provide expert guidance on Tanzania’s destinations, cultures, traditions, and activities.

• Negotiate and close sales while maintaining a strong customer-satisfaction orientation.

🧳 Operations & practical management

• Match traveler needs with the right combination of transportation, accommodation, tours, and activities.

• Handle all booking logistics for hotels, activities, and services.

• Manage invoicing and billing accurately and on time.

• Stay organized across multiple files simultaneously, respecting internal processes and deadlines.

🌟 Customer care & quality during the trip

• Act as the local point of contact for travelers throughout their journey in Tanzania.

• Monitor trip quality proactively and anticipate potential issues.

• Handle complaints, conflicts, cancellations, and refunds with professionalism and calm.

💰 Contract conditions

• 📅 Type of contract: Local contract – minimum 2 years

• 📍 Location: Moshi, Kilimanjaro, Tanzania

• ⏰ Availability: ASAP

• 🕐 Working hours: Monday–Friday (8am–5pm) + Saturday from home (8am–1pm)

• 💻 Work mode: Hybrid (1 additional full day WFH per week, Monday–Friday)

• 💲 Salary: To be discussed directly with the agency following the selection process

💫 Your advantages

• 💰 Commission on your travel sales

• 🏠 Resident and work permits sponsored in Tanzania

• 🛡️ Insurance coverage: as per Tanzania labor law + health insurance

• 🌍 Paid discovery trips around Tanzania with the team (approximately once a month)

• 🕐 Flexible hybrid schedule

• 🤝 Join a passionate, locally rooted team committed to responsible and meaningful tourism

✅ Core skills & experience

• Native French speaker with a strong command of English.

• Deep knowledge of Tanzania — its landscapes, culture, traditions, and points of interest.

• Proven experience in customer service with a genuine orientation toward satisfaction.

• Minimum 2 years of experience in tourism, with a background in sales or tailor-made travel.

• Strong organizational skills, attention to detail, and respect for internal processes.

• Autonomous, rigorous, and comfortable working both independently and as part of a team.

💥 Bonus skills

• Already based in Tanzania or familiar with the local lifestyle and culture.

• Adaptable and at ease with the unexpected — problem-solving comes naturally to you.

• Strong negotiation skills and a proactive sales mindset.

• Enjoys team dynamics and thrives in a collaborative environment.

• Excellent time management across multiple simultaneous files.

🌐 Languages required

• 🇫🇷 French: Native

• 🇬🇧 English: Proficient

1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

2. Final interview with your future manager at the local agency.

🎊 Welcome to Tanzania! 🎊