Marketplace Operations Lead

Job summary
Permanent contract
Paris
Salary: Not specified
Occasional remote
Experience: > 2 years
Skills & expertise
Generated content
Communication skills
Collaboration and teamwork
Relay

TWC - Rosk x Brigad
TWC - Rosk x Brigad

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Questions and answers about the job

The position

Job description

About Brigad & Your Future Team

Brigad is in an exciting phase of transformation! While continuing to connect freelancers with businesses, we are also launching a brand-new company dedicated to interim work in the hospitality industry. This new venture is an innovative recruitment solution designed to meet short-term and long-term needs through temporary work. This expansion presents exciting challenges and opportunities, making it the perfect time to join and have a direct impact on our growth.

You’ll be joining the Marketplace Operations team to build and scale this new model while supporting the onboarding of our professionals and the deployment of our first businesses!

Your Mission & Key Responsibilities

Your mission: Drive operational day-to-day execution while driving process improvements to ensure scalable growth, compliance, and support team performance.

  • Optimizing Mission Connections: Support the launch of new businesses on a day-to-day basis and refine our matching strategies.

  • Deploying & Evolving Operational Playbooks: Own and improve the playbook used to deploy new businesses, ensuring teams are well-supported in its adoption and execution.

  • Being the Compliance Relay: Act as a bridge with teams managing interim legal requirements, ensuring establishment needs are met and employees remain compliant. Provide structured feedback to improve and streamline processes.

  • Monitoring & Analyzing Performance: Track supply-demand balance, conversion rates, and provide data-driven insights for improvement.

  • Onboarding Qualified Professionals: Enhance the onboarding process to maintain a high-quality, diverse talent pool.

  • Cross-Functional Collaboration: Work closely with Growth, Sales, Product, and Customer Care teams to ensure operational excellence.


Preferred experience

We’d Love to Work with You if:

  • 4+ years of experience in operations, ideally in a startup/scale-up.

  • Strong analytical mindset, data-driven approach to performance tracking.

  • Excellent project management skills, capable of leading multiple initiatives.

  • Entrepreneurial mindset, comfortable in a fast-paced environment.

  • Effective communication skills, engaging with diverse stakeholders.

  • Professional English proficiency, as some internal communications are in English.


Recruitment process

Our Hiring Process

  1. Screening call (45 min)

  2. Case Study (prepared at home)

  3. Case Presentation with the Operations team

  4. Final interviews with a C-Level and other team members

Why Join Us?

  • Entrepreneurial challenge: Be part of an innovative project in full expansion.

  • Collaborative culture: Team events and strong internal mobility opportunities.

  • Competitive benefits:

    • Salary: €50,000 + BSPCE

    • Flexible remote work (7 days/month + 1 week abroad)

    • Fully paid maternity/paternity leave + 4 additional days off upon return

    • Health insurance with Alan and Swile meal vouchers

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