Relationship Manager

Job summary
Permanent contract
Paris
Salary: Not specified
Skills & expertise
Teamwork
Business acumen
Communication skills
Multitasking
Self-motivation
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Alvarez & Marsal France
Alvarez & Marsal France

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The position

Job description

Business Unit:             Transaction Advisory Group – TAG EMEA (based in Paris)

Job Title:                      GTM / Relationship Management (RM) Account Management

Level:                           Experienced Manager

Helping support our large accounts, driving relationship management, and supporting origination and go to market on large opportunities.

Role Overview:

Experienced GTM / Account Management professional to support and help manage the priority account management program to grow private equity & corporate client relationships / market share. This role will support the expansion of TAG EMEA and Global TAG account relationships and focus on the development of institutional clients. The GTM / RM Account Management role will support the overall implementation of our client growth strategy through the priority account program, go-to-market initiatives, and work with leadership to identify and chase large opportunities and cross-sell opportunities. This position will report to the TAG EMEA Managing Director and Head of Relationship Management for Global TAG. Experience working in professional services or a consulting firm preferred.

Responsibilities:

       

  • Role will be based in Paris France, but covering our overall activities across EMEA (France, UK, Benelux, Nordics, Germany, Switzerland, Spain, Italy, Middle East). Role will require an international outlook and strong grasp of English, and require occasional travel.
  • Role will be responsible for overseeing activities related to the priority account management program and work with account teams to grow relationships and market share. This includes activities such as -
    • Oversee strategic account management planning including, relationship mapping/coordination across key accounts, account calls, and knowledge sharing
    • Oversee credentials management and on-going refresh process
    • Support practice-wide growth initiatives to identify and grow account opportunities
    • Facilitate introduction of new services, industry expertise, and other relevant credentials to grow priority accounts
  • Role will support business development and go-to-market initiatives related to targeting and developing relationships with new and/or existing clients.
  • Liaise with global RM and Marketing functions and implement knowledge sharing / relationship management framework – best practice / training coordination / thought leadership / global accounts / global capabilities / POVs / Skills searches
  • Role will support and coach teams throughout the pursuit process including the development of standards tools, processes or templates.
  • Role will assist with training and onboarding new hires on account management, RM tools, collateral, team sites and existing priority account management processes. 
  • Role will support TAG EMEA’s involvement in cross-BU go-to-market and business development initiatives to expand client relationships and opportunities as need basis.

Key Skills / Competencies:

  • Strong project and process management skills
  • Ability to problem solve and solutions-oriented
  • Results-oriented mindset
  • Strong business acumen skills
  • Strong communication skills (written and verbal)
  • Strong interpersonal and teaming skills
  • Self-motivated and inquisitive
  • Comfortable with multi-tasking with minimal direct supervision
  • High degree of proficiency in using Microsoft Office applications including power point, word and excel
  • Working knowledge of Salesforce.com

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