Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. 

Accor Tech & Digital, jobs in the tech field where intelligence is above all human! 

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

The Senior Manager Revenue Solutions is responsible for steering Accor strategy related to Revenue Management Solutions, with a forward-thinking approach in relation to the evolution of revenue management within the group.

This position plays a critical part in ensuring the success of our Revenue Management Solution Strategy. It requires effective coordination of cross-functional team collaborations and support of leadership and stakeholders in developing business strategies. This further includes establishment of long-term goals and objectives, managing key risks, and advancing both business and project initiatives.

The role involves handling data and statistics from various sources such as PMS, TARS, RMS, Excel shared tools, and market and distribution files, in addition to collaborating with providers and key stakeholders across the group. This role is essential for driving revenue growth, refining RM tool strategies, and providing innovative solutions that enhance overall business performance.

This collaborative position involves working with central & regional business leadership, product, IT, and other stakeholders across the organization to ensure departmental are aligned to advance the overall Accor strategy.

Your mission: 

Manage part of the RM Tech Stack product portfolio

• Manage existing RM solutions / products, including roadmap innovation, functionality improvement
• Work with IT and other product team to ensure consistent integration within the Accor eco-system
• Lead the discovery and exploration of new technological solutions
• Study cases to explore strategic levels for Revenue Management

Build Standards & Best Practices

• Develop SOPs for RM technology, adapted to business practices and needs
• Develop deployment / go-live processes to ensure proper adoption
• Be the Supe-User of the defined product scope

Coordinate Globally With Hubs & Regions

• Be a key point of contact for collaboration with the hubs from revenue solutions perspective
• Support adoption of the tools within Accor, elaborating go-to-market plan with business units
• Centralized enhancement requests, build business cases to support global or regional/brand initiatives

Manage External Providers

• Be the key entry point for providers, managing overall relationship, coordinating with all Accor-teams
• Supporting in negotiation processes, post-RFP, and annual review

And you? 

• 5+ years’ experience

• Super user of Revenue Management systems & tools

• Strong knowledge of Accor systems (PMS, CRS, RMS: Opera Cloud, TARS/ACRS, IDeaS)

• Fluent English, additional language highly appreciated (French, German, Spanish, ..)

• Strong analytical and strategic thinking, with mindset for innovation

• Tech‑savvy with good understanding of BI tools & data processes

• Project management expertise, with ability to manage multiple projects simultaneously

• Negotiation skills

• Strong communication skills

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

and also,

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, in accordance with the rates set by French law “Loi Finance”.
• €11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces, restaurants, and recreational areas as well as wellness and sports facilities, on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, including those with disabilities.

We encourage all applications, regardless of gender, so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you? Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Group’s culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 
5. A personalized feedback. 

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