Customer Service Advisor (Dutch Speaker) Full Remote
Weekendesk

Weekendesk

Customer Service Advisor (Dutch Speaker) Full Remote

  • Plný úvazek 
  • Možnost pracovat plně z domova

Společnost

Weekendesk

Weekendesk

  • E-commerce
  • Od 50 do 250 zaměstnanců

Nabídka

Customer Service Advisor (Dutch Speaker) Full Remote

  • Plný úvazek 
  • Možnost pracovat plně z domova

Poznáte je?

Weekendesk is the leading online travel agency in local short break experiences. Of French origin and present in France, Benelux, Italy and Spain, the company is in full expansion and has achieved excellent results in Europe, with double-digit year-on-year growth since its launch. We are a young, multicultural and motivated team that loves to travel and have fun at work.

We share values ​​such as trust, honesty, teamwork and kindness.

Our business is to bring fun, pleasure and relaxation to our clients: our young and energetic team of more than 120 employees from 15 nationalities is working hard to make it happen in our Paris and Barcelona offices.

Our ambition: to offer an unforgettable experience to our clients!

In summary; we’re a digital travel agency, full of young people specialized in very local and thematic “short breaks”.

With Weekendesk, you build memories you will remember fondly.

Weekendesk
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Popis pozice

Hello 👋 future candidate,
We are currently looking for a Dutch Profile for our Customer Service Team based in Barcelona.

Responsabilities💪

  • Establish a strong relationship with each client that hires our services, through the different channels: telephone, email, social networks.
  • Attend to clients and manage their needs, demands and/or clarifications that may arise:
    Reservations and assistance on the web.
    Modifications.
    Cancellations.
    Resolution of incidents.
    Responding to customer queries in order to improve procedures and customer satisfaction.
  • Assume the objectives set by the company (sales, quality, productivity) and follow the procedures established.

What you will enjoy 😎

  • 20.000€ gross annual salary + 20% monthly bonus.
  • Health insurance
  • Teambuilding
  • Young and multicultural environment.

Požadavky na pozici

Bilingual or very fluent Dutch + French / Spanish
Service vocation: achievement orientation, rigour and team spirit.
Dynamism, proactive and resolute profile.
Simplicity and communication skills (towards the different teams in the company, the customers and with our suppliers)

Weekendesk

Weekendesk

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