Back Office Assistant (Internship)
Weekendesk

Weekendesk

Back Office Assistant (Internship)

  • Stáž 
  • Barcelona

Společnost

Weekendesk

Weekendesk

  • E-commerce
  • Od 50 do 250 zaměstnanců

Nabídka

Back Office Assistant (Internship)

  • Stáž 
  • Barcelona

Tato pozice byla obsazena!

Who are they?

Weekendesk is the leading online travel agency in local short break experiences. Of French origin and present in France, Benelux, Italy and Spain, the company is in full expansion and has achieved excellent results in Europe, with double-digit year-on-year growth since its launch. We are a young, multicultural and motivated team that loves to travel and have fun at work.

We share values ​​such as trust, honesty, teamwork and kindness.

Our business is to bring fun, pleasure and relaxation to our clients: our young and energetic team of more than 120 employees from 15 nationalities is working hard to make it happen in our Paris and Barcelona offices.

Our ambition: to offer an unforgettable experience to our clients!

In summary; we’re a digital travel agency, full of young people specialized in very local and thematic “short breaks”.

With Weekendesk, you build memories you will remember fondly.

Weekendesk
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Job description

Weekendesk is the leading online travel agency for weekend sales and thematic breaks. We are a growing company
with presence in France, Benelux, Italy and Spain. With more than 80 million euros per year of invoicing, our
company is in full growth.

The Operations Team is an international and transversal team in contact with all departments and in charge of
managing different areas: Loading, Channel Managers, Translations, Photo Edition and Back-Office.
We seek to incorporate into our staff in the offices of Barcelona a Back-office Assistant in the Back-Office Team.
Reporting to the Back-Office Coordinator, you would support on partners invoicing, client invoicing and ticketing
subjects.

Responsibilities
1)Partners Invoicing:

  • Management of partners requests and doubts about invoicing related subjects
  • Send invoices to our partners
  • Check payments done to partners

2)Client Invoicing:

  • Editing and sending invoices to our customers

3)Ticketing:

  • Editing and sending activity tickets to our customers

4)Cases follow-up

  • Daily follow-up of the cases
  • Weekly follow-up and reporting of the cases
  • Work together with the Customer Service, Accounting and Commercial Team for the monitoring of cases

Skills and personal attributes

  • Skills for teamwork, with a great capacity for organization and prioritization
  • Excellent communication and writing skills
  • Able to anticipate needs and deliver timely, relevant solutions and actions
  • Proactive, flexible and adaptive in a rapidly changing environment and adjust with a “can-do” attitude
  • Capable of multi-tasking

What we offer

  • An in-depth experience in the Back-Office domain
  • Practical understanding of the work flow between different department: Operations, Accounting, Sales

Customer Service

  • Developing organizational and analytical skills through the dedicated missions
  • Regular meetings with your manager, in order to check your evolution, discuss the difficulties and exchange
    about your performance

Work environment

  • A nice office in Barcelona
  • Multi-cultural teams
  • Pizza day on Thursdays
  • Breakfast offered every first Monday of the month
  • After works every month

Conditions:

  • 6 months internship
  • Office in the center of Barcelona
  • 500€/month net
  • Monday-Friday from 9am to 6pm

Preferred experience

  • Degree/ diploma in Accountancy or Administration
  • Languages: French native and English (Spanish would be a plus)
Weekendesk

Weekendesk

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