Our design team is bolstering! We’re designing the future of travel and we need an enthusiastic, empathetic puzzler to come along for the ride.

You are just starting out in your design career – perhaps you’re a graduate , a hobbyist or have had a little world experience already . You’re bursting at the seams with creativity and ideas; you look through the eyes of users and know how to translate that to designs; you get that design is not just how it looks but how it works; you can talk to all key parts of a design process even if you haven’t lived them; and you can articulate the difference between app and web – knowing what works best on each.

This is a role for a designer looking for an opportunity to disrupt and define the way we travel, whilst inspiring millions of people worldwide to make more sustainable travel choices.

Sounds like you? Then read on!
We turn the fiendishly complex into simple and successful experiences, with award-winning designs. We are the glue between everybody at Trainline. We help lead strategy, drive discovery and execute delivery like a champ. We’re a small and friendly group of thinkers who are all humble with low egos, but with a decisive keenness to push ourselves to the right thing and the best thing for our users. 

The Role

• Embedded in a cross-functional team with Product, Research, Data, Eng and more, working on trainline’s advanced, cross-border agent sales and servicing platform, Agent Tool, and our developing internal configuration system, Admin Tool.
• Influence the end-to-end process, from research to final UI, getting hands-on where you need to.
• Wear our design principles on your sleeve and apply them throughout.
• Work with and contribute to our world class design system, Depot.
• Playback your explorations with clear narratives, woven together with data.
• Ship your designs. Consistently. You’ll dive into qual & quant data and find the best opportunities across our product suite, collaborating in workshops to riff on the best solutions and scenarios. You’ll craft exquisite UX designs and get user feedback to prove they work. And you’ll work alongside developers to push our critical features and moments to the next level.* You’ll get support to rocket your personal development

• Around 2 years+ commercial UX Design experience, ideally in a product focused Tech organisation 

• You’re great at organising and structuring information in a way that makes sense for our users.

• You will feel right at home with defining navigation structures, hierarchies, card sorting and labelling, and have great analytical skills.

• You’re a problem-solver comfortable with complexity and can also find elegant solutions through mock-ups and prototypes.

• You are familiar with the latest web design trends and IA patterns

• Comfortable working closely with a team of developers, where you are able to articulate your designs and decisions clearly to support them

• Figma is your weapon of choice

• Working knowledge of APIs would be helpful, but not essential!

We appreciate you might not have a wealth of portfolio work, but we do want to see examples of what you can design – even if just concepts of apps/sites. Please share your portfolio when you apply!