Embedded as a Senior UX Designer in our cross-functional ‘Do Good’ team in the UK, you’ll play a key role in supporting Trainline’s mission to drive more sustainable forms of travel, as well as pushing increased safety and accessibility across rail. 

Partnering with your Senior Product Manager, you’ll collaborate to forge a path forward towards our vision through best-in-class discovery and delivery. The role requires great empathy and advocacy for doing the right thing, as well as a data mindset, strong story-telling and sharp, hands-on UI craft. 

You should deeply understand the differences across iOS, Android and Web, and be able to hold your own in interaction and technical huddles just as comfortably as design ones. 

It’s a high-velocity team, with excellent collaboration and a diverse culture. We need someone who can get stuck in, grasp the complexities of rail quickly, be lean in their process and really be a beacon for creativity in the team. 

Responsibilities: 

• Lead the UX discovery phases for the team, with workshops, processes and iterations that show hypothesis-driven thinking 

• Collaborate with Research to bring strong insight and validation to your approaches, conducting us 

• Coordinate with Data Science to support the UX and measure the output towards our goals 

• Partner with developers to find feasible solutions that meet the team goals 

• Work in the open and form clear rituals with the team to allow collaboration, input and feedback to flow 

• Aligning with our Design Principles, Brand Guidelines and Tone of Voice 

• Create delivery-ready UI specs in Figma for development, in part utilising our design system, but also bringing the ability to create unique, production-level designs when required 

• Collaborate with designers in the wider team where needed to offer feedback and support 

• Keep relevant stakeholders in the loop, taking their views and requirements onboard 

• Ultimately bring best practice design to the table and ship wonderful products that our customers love 

* We’re looking for a big thinker with a low ego.

* You can form simple solutions to complex problems.

* You not phased by lofty targets and millions of customers using your designs so we definitely want someone who has worked at scale (think millions of customers).

* You'll likely be a at Senior UX Designer level with experience delivering quality solutions to mass-market ecommerce products.

* Bonus points for experience in travel and tech!

* We do want to see examples of your work to date, whether through a portfolio or however you prefer.