The QAM is a critical player in the project lifetime, always on the front line with the customers, and also internally to support the teams.


Know more about Patrice

Since 2018, Patrice has been working as Quality Assurance Manager (QAM) at Thales. He is in charge of a satellite communication program, which mobilizes more than 250 people internally. At the heart of this project, he facilitates decision-making at each key stage; in

  • Analysing project risks,
  • Estimating their potential impacts,
  • And by providing management with objective insight about customer satisfaction.

It is a very rich profession. We have a 360° vision of the company's activities and a fine perception of customer satisfaction: with these elements, I have a specific voice to carry to make Thales progress.


Know more about Cyrille

Cyrille is Quality and Customer Satisfaction Director for Thales's GBU Secure Information and Communication Systems global business. He leads and supports a team of 130 experts and managers around

  • Customer satisfaction
  • Compliance with our quality commitments
  • Quality assurance to control risks and guarantee operational performance
  • Continuous improvement and the search for excellence

Joining the QCS team means putting the customer back at the heart of our decisions and our operational excellence!


Know more about Guillaume

Guillaume joined Thales in 2019 as a Quality Performance Analyst.

His mission: to develop and deploy the Performance Cockpit, a digital tool to measure and visualize the quality performance of the Group's organizations.

With this tool being under construction, he is animating a growing community of 450 users. As a digital native, he is reinforcing a data-centric Quality and Customer Satisfaction culture.

Being Engineering Quality Director means being at the service of the transformation of engineering teams, and their operational excellence!


Know more about Maxime

Within Thales, Maxime is Quality Director in support of the Engineering department.

As a Quality and Customer Satisfaction referent for 26,000 engineers in the Group, he supports them on

  • their operational maturity,
  • their quality performance,
  • and their appropriation of the fundamentals of Quality

On a daily basis, he facilitates exchanges between the QCS and Engineering teams, and their collaboration.

His secret to getting there? his 18-year of operational experience in Group engineering; both in project management and management.

In a nutshell, I would say that it is a transversal, exciting and very rewarding job


Know more about Stefan

In 2021, Stefan became Industrial Quality Manager at Thales further to an international mobility.

In collaboration with his team, he guarantees the quality of the parts purchased from suppliers and of the products delivered to customers.

He works both on the technical (root cause analysis, etc.) and human (change management, quality culture, etc.) aspects of the quality performance of his organisation.

François joined Thales at the end of 2017 to manage an applied research lab in data science/machine learning.

The team has now grown and diversified to work, in particular on topics such as data confidentiality or machine learning for signal processing.

Hedi recently joined Thales to help the teams become more agile as part of a broad digital and organizational transformation. He supports organizations, teams and individuals to become more autonomous, self-organized and to constantly improve in their agile approach.

Previously, he participated in organizational transformations within other large companies.

Nanding joined Thales in September 2019 as a cybersecurity consultant. Currently she is on assignment with an automotive client to support on topics such as:

  • Governance / Corporate Cybersecurity Strategy
  • Risk control
  • Compliance management
  • Security by Design in projects.

Brieuc joined Thales in 2018 as a senior consultant in cybersecurity.

He has been on a mission for 2 years with a client who integrates connectivity functions. Since 2019, he has been developing a new cybersecurity consulting offer to secure connected objects from their design phase

Before arriving at Thales in 2018 as Technical Leader, Kawtar started his career as a software engineer with a small stint in R&D lab.

She currently holds the position of Solution Architect and will progress to digital services and cybersecurity.

Steve started at Thales in 2005 as an apprentice. Following his graduation, he joined the development teams on air command projects.

In 2015, he joined the civil air traffic control where he participated in the development of HMI for European centers.