👋 Hi! We are Smart!

Smart is an AdTech leader created in 2001 on the belief that we can disrupt the on-line advertising industry.

Headquartered in the heart of Paris and with offices in 12 countries, Smart provides cutting-edge technologies that help hundreds of prestigious customers take back control and maximize their digital revenues with a flexible and transparent audience monetization platform.

We can rely on a unique group of 280+ Smarties focused on excellence to shape our future. They continually embrace change and overcome challenge together to make innovation happen. That means we can offer you endless opportunity to do the same and let you shape the world you want!

👫 About the team

Our Product team is composed by strategic thinkers and influencers who share one overarching goal: make innovation happens.

At Smart, this team is the critical bridge between technical solutions, design and business: it gathers the needs of end-users, evaluates market trends and our competition, uses this information to identify what features bring the most value to our clients and transform it into actionable roadmaps and drives developments with the engineering team.

✏️ Your mission

• Directly reporting to our VP Product, you will work in close collaboration with Product Managers, Developers and client facing teams to understand customers’ expectations, and to define, implement and monitor the best user experiences in our products. Your responsibility will be to ensure the required level of quality and consistency of our UX by collecting user feedback, analyzing platforms and features usage and making sure our products are designed in the most simple, modern, ergonomic and user-centric way.

• The value propositions and user personas, and therefore the product design requirements and success criteria, differ depending on the side of the advertising value chain addressed by our products. On the sell-side, publishers expect us to provide the best trade off between efficiency and clarity of the ad operations workflows and an important level of flexibility and customization capabilities to address a wide variety of business cases and implementations. On the buy-side of the market, the UX we propose to media buyers and curators should be designed with the objective to optimize the conversion rate, customer retention and ultimately ad spending.

• You will need to organize and structure user behavior analysis by setting up analytics, dashboards and KPIs follow-up processes. This data, combined with direct qualitative feedback collected from customers and internal teams, should allow you to feed Product Managers with actionable insights to build the product roadmap.

• You will be in the lead of the Product Design expertise at Smart, working with your team of Product Designers to deliver together the best UI for our new products and the optimization of existing ones. We expect you to animate and grow your team and its processes, follow and optimize the main existing UX and UI principles already set up by the team, and accelerate our usage data analysis capabilities.

• You will need to define and animate processes to ease collaboration with Product Managers and Developers. In this context, you will be in charge of the management and improvement of the design system and will need to define and enforce clear guidelines and control procedures to ensure proper integration of the UI and general consistency of Smart UX.

• Your ability to engage directly with users, to identify new design trends, to implement tools and best practices and to communicate around them will allow you to reinforce the business impact of the Product Design team at Smart!

About you 💪

• Recognized product design academic path
• 5+ years UX/UI work experience on SaaS B2B products
• Strong knowledge and ability to deploy analytics softwares (Pendo, GTM, Intercom, …)
• Perfect proficiency with advanced design tools (Sketch, Abstract, Zeplin, Protopie, …)
• Good knowledge of web software development and front-end technologies (HTML, CSS, JS)
• Pragmatic and business-driven mindset: UX/UI as a driver for business development
• Ability to organize user research and engage directly with strategic customers
• Curiosity for complex use cases and workflows
• Ability to work in agile environments (design sprints, collaborative tools: JIRA / Confluence / Slack, Scrum development methodology)
• Working proficiency and communication skills in verbal and written English
• First experience in the ad tech industry would be a plus

• Phone interview with Recruiter
• Interview with VP Product
• Interview with Product Designer
• Home Assignment