Founded in 2017, Singulart is an online art gallery dedicated to helping artists brave the international barriers of the art market. On a daily basis, we work to promote talented artists from 120 countries and sell their work to collectors around the world.

In this context, we are looking for smart, process-organized, customer-focused individuals to make our clients super happy within our Customer Care Team.

Please note that the duration of this internship is 6 months.

Your responsibilities:

• Managing all post-sale communication with your clients

• Keeping up to date on all post-sale tasks and proactively reaching out with regular updates to accompany clients

• Apply the right tone of voice in each situation regarding our quality standards: whether the customer is happy or angry, you respond to their emotions with empathy and professionalism

• Work closely with Sales and Logistics teams to anticipate issues and create a seamless experience

• Fluency in English and French expected, additional language(s) are a strong plus: Spanish and/or Italian

• You have a taste for customer relations

• You have a professional and positive communication style

• You adapt to change and are comfortable with ambiguity

• You have a team spirit

• You have a strong interest in Art/Luxury sectors

• You’re familiar with IT tools, experience with a CRM software (HubSpot) is a plus

• Interview with Alina, our Senior Customer Care Manager

• A business case

• Debrief of your business case with Rebecca, our Head of Sales & Operations