The E-Commerce Optimization Specialist is responsible for supporting the CRO Manager in the process to ensure Pandora operates under best practice framework with regards to testing & optimisation. This includes supporting the local A/B testing program from an E-commerce perspective and generating & supporting KPI driving insights to feed into the process from a variety of data sources (qualitative & quantitative). 

• The role combines directly leading/supporting local optimization initiatives with working with the Global CRO team on executing and shaping Global initiatives.  

• The role also entails working with other Testing & Optimisation Specialists - to ensure skills, knowledge, best practices and recommendations are shared between clusters to also support best-in-class local optimization programs - with both global and local programs synthesizing and collaborating to ensure maximum benefit to Pandora as a whole 

• The specific areas for testing should include: merchandising testing within Salesforce, product recommendations, working with Global CRO team and Global Digital Experience on UX/UI initiatives, content testing, personalization testing and other broader initiatives such as data capture and optimizing campaign launches 

• Day to day it is expected that this role generates insights and identifies consumer pain points and opportunities in journeys, creates/supports business cases and hypotheses for running a test, build and executes tests where possible to do locally (in both Monetate and Salesforce), QA and monitor frequently, then support with post-test reporting and insights sharing.  

• Supporting the testing roadmap, making sure any changes and updates are made and reporting back to the rest of the local team 
   

Did we get your attention?

We hope that you feel confident applying, however if you have more questions regarding the role, please contact:

Ksenia Thompson

Talent Acquisition Manager Western Europe

kstho@pandora.net

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.

Profile description:

• 5+ years’ of experience in a data analytical or ecommerce trading role 

• Previous experience working closely with merchandising team preferred 

• Previous experience working in omnichannel retail required  

• Experience with using BI tools like PowerBI, tableau, QlikView or equivalent 

• Understanding of key elements that impact digital ecommerce e.g. customer journey management, website personalisation, online merchandising, A/B and multivariate testing, customer segmentation, basket abandonment analysis and competitor benchmarking 

• Fluent English, French or Spanish as a second language required