Since Mercateam’s creation, our commercial growth has been exponential: every month, dozens of leading manufacturing sites start using Mercateam to significantly boost their teams’ efficiency.

As a Technical Project Manager, you will be responsible for leading IT-related projects, with a particular focus on managing integrations with customers’ HRIS systems. You will coordinate all phases of the integration process, from pre-sales identification, through project planning and coordination with the technical team, up to production start with our end-users.

You will be part of the deployment team, responsible for implementing Mercateam’s solution once a partnership has been signed by the Sales team, and you will work closely with the engineering & product teams who design and develop the tool and interfaces.

Your responsibilities are structured around two main areas:

Client-facing and project management

• In pre-sales, reassure prospects of our ability to meet their integration needs and provide them with support.

• After signature, gather and analyze the operational needs of clients regarding data interfacing and provide recommendations, while understanding their technical environment and constraints.

• Manage project timelines, milestones, and deliverables for integration and SSO projects.

• Ensure clear and comprehensive documentation of requirements, decisions, and established connections for the client project team.

Coordination with tech teams

• Act as the main point of contact between clients and engineering to guarantee alignment and smooth progress of integration projects.

• Follow up on technical developments and configurations handled by the engineering team, ensuring they match client needs and agreed timelines.

• Propose improvements and simplifications to interfacing processes, based on client feedback and implementation experience.

• Occasionally implement customized solutions directly using no-code tools, to adapt integrations to specific client needs and accelerate deployments.

• Experience: First experience in a similar environment & position

• Interpersonal Skills:

  • Excellent communication skills and ability to simplify technical concepts

  • Ability to work in a team and manage client relationships

  • Project management skills and attention to details

  • Industry knowledge is a plus

• Technical Skills:

  • No-code integration/automation tools (Make, n8n, ..)

  • Knowloed in web API (query, json, postman, etc.)

  • SQL will be a plus

• Languages: Proficiency in French and English, both written and spoken (other languages will be a plus)

• 1st call with David, current Solution Engineer - 15 minutes

• A video interview with Léa, Head of implementation - 45 min

• A video interview with Kévin & Olivier, Co-founder / Head of product & engineering - 1h

• Case study in our offices with Léa, Damien (ops), Kevin or Olivier - 1h