As a IT Technical Support at Limpidius, you will

• Serving as the first point of contact for IT support (SPOC)

• Your main mission, responding in a timely manner to service issues and requests (phone, mail, etc…)

• Providing technical support (SaaS platform : NodeJS, NestJS, MongoDB, Kubernetes, GCP, Angular)

• configuring and installing the Edgar Limpidius software on the labs tills of our clients (Msi technology)

Soft Skills:

• A technical, logical thought process

• An ability to stick to strict deadlines

• An ability to prioritise and delegate

• A keen eye for detail

• Teamwork and collaboration skills

• care customer

• Good adaptability

• Rigorous

🏅About You

Experience

You have a first experience as an IT technical support and ideally you have worked in a POS systems technical environment.

You have knowledge and experience in POS Systems, Java, Git, and good knowledge on OS Windows/Linux.

Who you are

• startup oriented: You are careful not to cast big cap companies methods on our startup organization!

• Best Practices: You are an organized worker who follows best practices regarding code quality, testing and code reviews

• Curiosity: You are a curious and open-minded developer who is eager to learn a new language, retailtech and fintech issues, and introduce new tools and services where it can help us grow

• Team player: You have good communication skills, are comfortable working in a team and can easily work with non-technical colleagues

Languages

You are fluent in English.

🎁 Perks

• Office & Team Life

• A well located office at Euratechnologies, famous IT hub presented as the North of France “digital Cathedral”, with a charming view covering the lawn down to the Deule Channel

• Monthly team events

• Free coffee

• benefits

• Remote Policy: up to 2 days per week

• A competitive salary package

• Alan health insurance (60% covered by Limpidius)

• A Swile Card that you can use for lunch

• Special parenthood policy (we are part of the Parental Act program)

🥁 Our hiring process:

• Brief CV analysis and if needed, written questions will help get more information

• 30min video call with the team leader in charge

• A remote exercise to evaluate your skills and give you some insights about Limpidius developing philosophy

• 60min visit at Limpidius where you will meet the team