Our APAC Business Development team is looking for a dynamic, motivated Account Manager based in Hong Kong to contribute to the development of our presence in the Singapore market.

This role will ensure day-to-day business relationship management with our partners and contracting of new hotels on our platform. 

Day-to-day business relationship management will include the following missions:

• Individualized day-to-day management of a portfolio of hotel partners

• Presenting our hotel partners with opportunities that will help improve business by increasing total monthly turnover: negotiation of better offers, rates, time slots, and allocations

• Creating and analysing of Business Reviews (KPIs) for each hotel

• Building productive relationships with partners across multiple markets and cities

• Being in constant collaboration with our on-site US-based Market Managers in order to maintain new and existing relationships with accommodation partners in this market

• Weekly reporting to the Head of Account Management

The contracting of new hotels on our platform will include the following missions: 

• Build and manage your own pipeline and conduct campaigns to identify new hotel partners corresponding to the company’s positioning (major cities, airports, etc.).

• Qualify the telephone / email prospecting lists of new prospects.

• Present the company’s services and benefits to future hotel partners.

• Negotiate and set up attractive offers with future partners.

• Prospect for new local or international hotel groups.

• Develop the commercial relationship with our Key Accounts partners (Hilton, Marriott, Hyatt, Radisson…), boost the network, affiliate new establishments, share regular reports.

• Weekly reporting between teams and management.

• Market research. Maintenance and analysis of the competition

• Fully fluent English and Cantonese required

• Fluent Mandarin is a strong plus

• Previous successful account management experience required

• Sales/Commercial experience required, familiar with the various prospecting techniques and able to make suggestions to constantly improve processes and increase performance

• Excellent communication and sense of diplomacy, capable of convincing partners, implementing suggestionsand probleme-solving skills

• Hospitality experience desired: front desk, guest relations, or reception is a strong plus Previous experience in the digital travel industry, especially OTAs is ideal

• At ease with internet tools including Google Suite, Microsoft Office, Excel etc

• Strong analytical skills Dynamic, reactive, and able to prioritize busy workloads

• Personal culture fit for a dynamic, multicultural startup environment

• Proven ability to prioritise busy workloads

Conditions:

• Start: ASAP

• Contract: Full-time permanent position

• Location: Causeway Bay, Hong Kong

• Compensation: between HK$20,000 and HK$30,000 / month + quarterly bonus

• Must be legally authorized to work in Hong Kong

In accordance with the GDPR regulation in force, DAYUSE commits itself to collect only the information useful for its recruitment and to keep it for a statutory period. By applying to this ad, the candidate agrees to give his/her consent for the transmission of his/her information. In the service of diversity, Dayuse considers all applications, including those from people with disabilities, on an equal basis