Under the responsibility of the Director of Operations Customer Support, you will be in charge of configuring and administering D-EDGE’s CRM tools.

You will team up our Salesforce Administrator and our information System Director.

YOUR MISSIONS :

• Identify customer request management processes and implement them in the CRM tool by designing the right architecture
• Set up the appropriate automations within the CRM tool (workflows, process builder, APEX, Visual Force…) as well as through external tools
• Develop lightning components and create related technical documentation
• Perform maintenance of the company’s CRM management system, and ensure data quality
• Answer questions and issues company employees encounter with Salesforce
• Manage and maintain applications connected to the CRM tool

• You have a first experience on Salesforce (preferably Lightning)
• You come from a training course in developer computer development (Level Bac+ 3 minimum)
• You must have knowledge of Apex/VisualForce and Lightning components.
• You have knowledge of Java, C#, JavaScript, SQL, HTML languages.
• You must have a current level of english allows you to communicate in writing and orally
• You are curious, oriented solution, dynamic and creative!

WHAT WE OFFER :

• Attractive salary according to your profile
• D-Edge is Remote Friendly, 2 days in office/ 3 days remotely
• 50% of transport costs from home to work
• Meal Allowance (Swile : 10€/day, paid at 50%)
• Accor Employee Card : Discount on hotel bookings
• Incentives plans, bonuses and wage savings
• Individual access to the Udemy e-learning platform (more than 100,000 online courses)
• Online medical consultations (QARE)
• CSE: Sports and cultural activities, gift cards and various discounts
• Vendredi : Access a network of certified nonprofits to get involved in

1. Telephone interview with Talent Acquisition Manager
2. Second interview with our Client Support Operations Director
3. Technical Test
4. Interview with the rest of the team

… and welcome to D-EDGE ! :)

D-EDGE is an equal opportunity employer. We do not discriminate based on : race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.