Product Manager Internship - Engage
BlaBlaCar

BlaBlaCar

Product Manager Internship - Engage

  • Stáž 
  • Paris

Společnost

BlaBlaCar

BlaBlaCar

  • Mobile Apps, Mobilita, Kolaborativní ekonomika
  • Od 250 do 2000 zaměstnanců

Nabídka

Product Manager Internship - Engage

  • Stáž 
  • Paris

Tato pozice byla obsazena!

Who are they?

BlaBlaCar is the world’s leading long-distance carpooling platform – a global, trusted community of 100 million members in 22 countries. BlaBlaCar is creating an entirely new, people-powered, travel network that connects people looking to travel long distances with drivers heading the same way, so they can travel together and share the cost. With the recent integration of a coach bus network, and a commuter service for short-distance carpooling, BlaBlaCar aims to become the go-to marketplace for shared mobility.

With a dedicated member relations service, a state of the art web and mobile platform, novel insurance solutions and a fast-growing community, BlaBlaCar is making travel social, cost-effective and practical for millions of members. BlaBlaCar is continuously innovating, developing smart-stop and smart-pricing algorithms that dynamically unlock millions of possible local meeting points and, in effect, turn every highway into a major transport line while also allowing for more granular point-to-point service in less accessible areas. By doubling the number of people in cars (from 1,9 to 3,9 people), BlaBlaCar saved 1.6 million tonnes of CO2 in 2018 (the equivalent of traffic in Paris for a year).

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Job description

About BlaBlaCar

BlaBlaCar is the world’s leading carpooling platform, created with one dream in mind: leveraging technology to fill the millions of empty seats on the road. We offer long- and short-distance carpooling as well as a bus marketplace, with the mission to become the go-to marketplace for shared road mobility.

Today, our community counts over 100 million travelers in 22 countries, creating a smarter, friendlier and carbon-saving transport network. Every year, our community saves 1.6 million tons of CO2e by sharing the road, equivalent to the CO2 emissions generated by Paris traffic in a year. But it doesn’t stop here – our team of 250+ engineers is developing innovative algorithms to further unlock the potential of shared travel and multiply its impact.

We’re looking for people to join our journey – people who care, who are driven by impact and innovation, and who want to thrive in a fast-paced entrepreneurial environment. We offer a flexible workplace where we count on each other to take initiative. So join the ride – we can’t wait to see where it takes you.

 Your mission 

As the Product Manager intern for Engage, you’ll be responsible for defining our user engagement strategy and for leading the implementation of best-in-industry tools to optimize communication towards and between members. Working closely with an Engineering team and reporting to a Lead Product Manager, you will own the full Engage scope from the strategy definition to the roadmap and shipping of features.

The Engage scope includes all the features and tools required to:

  • Improve user experience when they are communicating with each others on our platform (app messaging system, ratings and feedback flow)
  • Allow all other teams to easily set up and adapt their communications to users (push, banners, full screen, sms, emails, etc.) as we want to reach our members the way they expect to be reached
  • Improve our understanding of user satisfaction (NPS)
  • Examples of challenges:

  • How do we improve communication to our members in terms of channel, content, and frequency, while taking into account expectations per geography?
  • How do we improve the rating flow to collect precious information on the user experience?
  • What are the target features that should be added to our messaging system?
  • Your responsibilities:

  • Define the “Engage” vision and associated project backlog to reach our ambition
  • Partner with Engineering and Product Marketing teams to assess projects feasibility and prioritization
  • Communicate and align Product & Engineering leadership on initiative prioritization
  • Own the quarterly roadmap
  • Communicate on the “Engage” plan and achievements within BlaBlaCar
  • Build and maintain product & engineering partnerships within the engage scope
  • Your Qualifications:

  • Master student (gap or last year)
  • Ability to coordinate and work with multidisciplinary stakeholders (esp. Engineering, Product Marketing, Design)
  • Ability to challenge existing features / tools, and identify priorities to improve user experience and strengthen our community
  • Ability to engage people that will not be reporting to you
  • Ability to create insights and systemic recommendations
  • Fluency in English
  • Required Skills

  • Project management
  • Verbal and written communication
  • Critical thinking
  • Autonomy
  • Problem-solving
  •  If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!
  • What we have to offer:

  • 🌎 An international environment: over 35 nationalities across 7 countries: Brazil, France, Germany, Poland, Russia, Spain, Ukraine 
  • 💡 Opportunities to learn: 360 onboarding weeks, weekly team-all BlaBlaTalks to learn about what other teams are up to, International Weeks to mingle with other offices, regular Q&A sessions with our leadership, honest discussions about our company KPIs, ‘Fail, Learn, Succeed’ moments where we destigmatize and share moments of failure with others.
  • 🚀 Innovation: Coding Nights to pitch ideas outside our roadmap and make development dreams come true, weekly Product & Tech Demos and blogs to share engineering stories, access to top conferences across Europe.
  • 🌱 Impact: building a product that has a real impact on society and the environment, and sharing an office culture that prioritizes low-waste and eco-friendly practices.
  • 💜 People-first: wind down from work at our BlaBlaShows, BlaBlaBreak retreats, weekly breakfasts and afterworks (when the sanitary conditions permit it) or meme battles on Slack.
  • 🧭 Shared company principles that guide us in our everyday decision-making and bring us closer to our goal. Find out more about our BlaBlaPrinciples.
  • Your Future Benefits:

  • 🏡 Tailor-made remote policy: from 2 days per week to full remote (to be discussed with the Talent Acquisition Manager during the first call).
  • 🎒 Trainings and career development programs
  • 🚗Free carpooling & 🚌 bus-rides wherever whenever
  • Interested in joining the ride? Here’s what your hiring journey will look like:

  • online analytical test
  • a 45-min video-call with Teona, one of our Talent Acquisition Managers to get to know you, understand your career expectations and answer your questions
  • a 60-min video-call with Charles, the lead PM for the platform scope to discuss your background and fit with the position, and to give you more information about our current challenges
  • a 60-min video-call with Erwann, Engineering Manager in the Engage team to deep dive into your motivation and the fit with our principles
  • Usually, our hiring process lasts on average 20-25 days and offers usually come within 48 hours.
  • BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    BlaBlaCar

    BlaBlaCar

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