About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

Your Mission

We are looking for a Junior IT Support Operations Specialist to join the IT Operations team at BlaBlaCar. Their mission is to provide the best IT experience to each employee during their journey at BlaBlaCar.

As a Junior IT Support Specialist, your role will be to to support internal BlaBlaCar employees with their IT support needs, as well as laying a part in the growth and development of team processes and helping to shape and improve our level of customer support. You will be reporting to the IT Operations Lead and working with a team of 3 other IT Support Specialists. You will play a pivotal role in managing customer service and incident requests, our suite of SaaS applications, upkeep of our knowledge base and maintaining our stock with proper tracking and recording keeping. You’ll have a continuous improvement mindset with a focus on efficiency and attention to detail while forming collaborative relationships with our security and engineering teams. The right cultural fit is the most important thing for us. If your IT career has just started or you're a seasoned professional, we want to hear from you!

Your Responsibilities

Your qualifications

If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!

What we have to offer

Interested in joining the ride?

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.