Customer Success Manager - VIP Accounts (French Market)

Plný úvazek
Paris
Plat: Neuvedeno
Počáteční datum: 02. června 2024
Několik dní doma

Aircall
Aircall

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Pozice

Popis pozice

What you will do :

  • Grow and nurture a portfolio of VIP customers in the French Market
  • Maximise your portfolio’s expansion while minimizing churn and contraction
  • Gather customer product feedback to help shape and define the product roadmap
  • Develop and automate our processes, practices & tools
  • Bring in new ideas to delight our customers
  • What we are looking for :

  • Bachelor's or Master's degree from a top-ranking business school
  • Strong previous experience in a similar role
  • Excellent verbal and written communication skills
  • Passion for consistently providing excellent customer experience
  • Comfortable managing several tasks and issues in a fast-paced environment
  • Fluent in English & French
  • Chcete se dozvědět více?

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