Global Account Manager - Client Services

Plný úväzok
Puteaux
Plat: Neuvedené
Neznáme

Havas France
Havas France

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Popis pracovnej ponuky

As Global Account Manager, you will be a key part of the international team overseeing the global partnership between Havas Media and a major sports brand and retailer. Your role will focus on coordinating media strategy and execution across local markets, ensuring excellence in delivery, alignment with global processes, and a strong client service culture. 

You will work closely with the Global Account Lead and other central team members (Strategy, Digital, Data & Analytics) to manage day-to-day operations and campaign workflows across our Tier 1 and Tier 2 markets. This role requires a highly organized, collaborative, and confident media professional with experience in global or multi-market coordination.

Mission & Responsibilities 

  • Act as the day-to-day contact for global and local stakeholders on campaign operations, deliverables, and governance matters. 

  • Coordinate with local markets, the Global Media Lab, and specialist leads to ensure timely, accurate, and consistent campaign execution and reporting. 

  • Own and manage the global briefing and validation workflow, consolidating inputs from markets and checking for quality and strategic alignment before submission to client.

  • Maintain and regularly update the global governance toolkit (e.g. transition tracker, staffing plans, timelines, market org charts, etc.). 

  • Support the collection and consolidation of performance data, budget updates, and campaign reporting for quarterly business reviews, reconciliations, and media mix evaluations. 

  • Act as a guardian of global ways of working, ensuring all processes and deliverables follow the clients operating model and campaign tiering framework. 

  • Liaise with the clients global team and provide guidance to local markets to ensure consistent adoption of tools, templates, and taxonomy. 

  • Support market onboarding, documentation, and training to ensure readiness and alignment throughout the global network. 

  • Monitor and support test & learn programs, gathering learnings and best practices from campaigns to feed into global insights and strategic planning. 

  • Be an advocate for media innovation, helping circulate market knowledge, pilot initiatives, and key learnings across the account. 

Previous Experience & Industry background 

  • Minimum 5 years’ experience in media account management, ideally in a multi-market or global client setting. 
  • Media Industry, Data Industry, Tech Industry, Trading Desk

Qualifications & Languages 

  • Master’s Degree in Business, Marketing, Advertising
  • Languages: English (Fluent)  

Soft Skills & Competencies  

  • Solid understanding of omnichannel media planning, with working knowledge of digital media platforms (programmatic, social, and search). 

  • Demonstrated ability to manage international stakeholders, coordinate inputs across time zones, and operate in a matrixed environment. 

  • Fluent in English (written and spoken); other languages are a plus. 

  • Confident communicator with excellent presentation and organizational skills. 

  • Detail-oriented and proactive, with strong project management capabilities. 

  • Comfortable working with reporting tools, Excel, PowerPoint, and shared drives (e.g. Google Sheets, Smartsheet, etc.). 

  • Knowledge of retail, sporting goods, or performance marketing is a plus. 

  • Passionate about teamwork, client excellence, and delivering operational rigor in a fast-paced international environment. 

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