Aircall
Aircall

Customer Success Manager - UK Market

Sumár práce
Zmluva na dobu neurčitú
London
Plat: Neuvedené
Niekoľko dní doma
Zručnosti & odborná znalosť
Komunikačné zručnosti
Aircall
Reagovať na ponuku

Aircall
Aircall

Máte záujem o túto ponuku?

Reagovať na ponuku
jobs.faq.title

Pozícia

Popis pracovnej ponuky

Based in London we are looking for engaged and passionate Customer Success Managers to work on the UK market.

About the team:

Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Your mission @Aircall:

  • Grow and nurture a portfolio of clients for the UK market by understanding their goals and need and identifying opportunities for growth to realize cross-selling and up selling.
  • Maximise your portfolio’s expansion while minimizing churn risks and contraction and impacts on customer satisfaction
  • Own and manage renewal activities to execute a timely and profitable contract renewal
  • Gather customer product feedback to help shape and define the product roadmap
  • Develop and automate our processes, practices & tools
  • Bring in new ideas to delight our customers
  • Be the main point of contacts of our customers to inform the customers about product releases

    • A little more about you:

  • Excellent verbal and written communication skills.
  • Fluent English is a must.
  • Passion for consistently providing excellent customer experience.
  • Comfortable managing several tasks and issues in a fast-paced environment.
  • Previous experience in a sales and/or CSM position is preferred.

    • Chcete sa dozvedieť viac?

    Tieto pracovné ponuky by vás mohli zaujímať!

    Tieto spoločnosti tiež prijímajú pracovníkov na pozíciu "{profesia}".

    Reagovať na ponuku