Software Engineering Manager (Identity)

Résumé du poste
CDI
London
Télétravail total
Salaire : 142K à 190K $
Expérience : > 5 ans
Compétences & expertises
Community engagement
Communication
Aptitude à résoudre les problèmes
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Affirm
Affirm

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Le poste

Descriptif du poste

  • Affirm’s Identity team is mission-critical to the customer checkout experience
  • When a customer chooses Affirm, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance
  • Our team owns Identity for all markets outside North America, playing a key role in Affirm’s international expansion
  • We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments
  • As an Engineering Manager on our team, you’ll help shape how Affirm adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements
  • You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level
  • You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm’s business, including large-scale redesigns and structural improvements to the identity verification journey
  • You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment
  • You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil
  • You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams
  • You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts

Benefits

  • Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
  • Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
  • Supportive Communities: Get involved with our employee resource groups and community groups
  • Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
  • Generous Time Off: Take the time you need when life happens
  • Health Benefits: Get a plan that fits your needs
  • Mental Healthcare: Take care of your mind with great mental health programs
  • Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
  • Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
  • Learning & Development: Engage in exciting learning programs to level up your growth

Profil recherché

  • You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself
  • You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints
  • You exhibit exceptional communication, stakeholder management, and organizational influence skills
  • You have a proven ability to build alignment and drive outcomes in complex environments without direct authority
  • You have proven experience delivering consumer-facing software and driving execution through ambiguity
  • This position requires either equivalent practical experience or a Bachelor’s degree in a related field
  • You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints
  • You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions
  • You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth
  • You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams

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