Position

We are looking for a smart and talented Technical Engineer to build a bridge between non-technical operators and our informatical system. The Tech Solver team is currently composed of 3 people (EPITA, 42, McGill). Due to our growth (x4 per year), this number is likely to increase quite rapidly.

You will be responsible for handling technical queries from our operators which have 3 primary outputs:

• Explain how to perform the desired operation on our interface
• Solve technical issues
• Write bug reports & feature requests to improve our operations.

You will be the go-to person for anything related to our product, it’s features and how to use it.

If you want to apply as a freelance you can

Missions

• Handle Stockly Tech Tickets
• Improve our interfaces to clarify & smooth the communications between the techs & the operations teams
• Reproduce and write detailed bug reports and feature requests

Benefits

• BSPCE
• Health insurance provided by Alan 💊
• Meal vouchers by Swile
• 50% reimbursement of your Navigo Pass
• A great working environment in le Sentier
• Remote friendly policy 🏡
• Stockly dinner every other Thursday 🍻
• Coffee, tea and fruits
• A climbing & football team

How we work

• Every team has a daily meeting
• Every Monday after lunch we have a weekly meeting where every team can share what they did the previous week and what they will do for the coming week
• Every quarter we have our OKR meeting where every team can show how they worked on their OKR and what will be their next OKR
• During all these meetings everyone can challenge each other

You see yourself in the following:

• No previous experience required, we provide training. A past experience in IT or a strong experience in B2B customer support highly valued
• You are very rigorous and you like to investigate technical problems
• You feel very confortable with software and like to dig in their configurations
• You love math and logic
• You can speak English

If you want to work with an ambitious team who wants to become #1 in the market in a fast paced environment, this is the place for you! 🚀

1. 20min video-call with our Talent Acquisition Claire
2. 45 min JS or Python entry-test
3. Face to face interview with our Lead Tech
4. Immersion at Stockly to meet all the team (on site or in remote)
5. Reference checks