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Field Service Engineer (H/F) - CDI Stilla Technologies
CDI
Villejuif
Pas de télétravail
Salaire : non spécifié
BAC +3
Votre nouvelle entreprise
90 collaborateurs
Pharmaceutical / Biotech
Health
Âge moyen : 34
Créée en 2013
Stilla Technologies is a Paris-based biotechnology company whose mission is to improve health by offering researchers and clinicians worldwide solutions for high precision genetic analysis.
Since 2016, Stilla Technologies has empowered researchers with the naica™ system, a solution that enables to detect & quantity DNA with unprecedented precision.
The naica™ system supports a wide range of genetic tests and molecular biology assays — including liquid biopsy tests for cancer diagnostics, viral load quantification, pre‐natal testing, and GMO detection. Overall, the naica™ system’s superior performances make it a preferred technology for precision medicine research and therapeutic monitoring.
Stilla advises and supports its customers worldwide with a proactive and multidisciplinary R&D team, whose expertise spans from microfluidics and chemistry, to molecular biology and computer science.
After completing a 20 M€ Series B funding round in January 2020, Stilla intends to accelerate the adoption & development of its next-generation solution to clinical diagnostics market worldwide. The company is looking to :
- expand the sales of its naica™ system worldwide
- scale production facilities
- maintain a strong R&D pipeline of innovative products for precision genetic analysis (instrumentation, consumables and assays).
Stilla is actively hiring talented and motivated individuals in Production, Sales & Marketing, Customer Support, Software & hardware Engineering, Molecular Biology etc…
If you are excited about the field of genomics and looking to building successful Life Science products based on deep technological innovation, join us !
Vos missions au quotidien
Missions
To support customers on technical subjects. Both remotely and in the field. Providing a best in class support experience to our valued customers.
Key Responsibilities
- Remote support through our ticketing tool
- Phone responses to customer questions
- Remote troubleshooting of customer problems
- On-site support with preventive maintenance
- On-site support with curative maintenance
Additional responsibilities
- Technical documentation writing and reviewing
- In-house investigations
Ce que l’on cherche
Our ideal candidate:
• You have a technical bachelors degree or equivalent, ideally with experience of laboratory techniques.
• Good troubleshooting skills.
• The desire to service and support our customers, their instruments and their applications
• Strong oral and written communication skills in English are required.
• Willingness to travel on short notice throughout Europe (50% France 50% Elsewhere) and up to 70% of the time.
Nos étapes de recrutement
Why join us?
• Build amazing tools for Focused Genomics in a challenging environment!
• Join a young and dynamic Life Science company growing at a 3-digit pace!
• Work with a team who shares a passion for building successful Life Science Products based on deep technological innovations.
Location:
Villejuif
