Senior Product Designer Relay

• We’re looking for a Sr. Product Designer to help design the future of SMB banking – and the future of the Design function at Relay.
• You’ll be joining a tight-knit design team of six, working closely with product managers and engineers from day one.
• We collaborate early in discovery, critique each other’s work weekly, and value strong opinions, weakly held.
• You’ll have both the autonomy to own initiatives and the support of peers who care about raising the bar together
• Own design end-to-end: from discovery and problem framing through prototyping to polished, production-ready designs that ship and deliver impact
• Raise the craft bar: Create elegant, intuitive, and aesthetically refined interfaces that make banking delightful, not daunting. We’re looking for someone who cares deeply about detail, sweats the interactions, and believes that the quality of our design is inseparable from the quality of our product
• Tell the story: Communicate design rationale through storytelling and artifacts that inspire clarity and alignment across product and engineering. Frame the UX strategy through storytelling, ensuring everyone understands not just the what, but the why behind your design
• Be a design leader: Give and solicit feedback in critique, mentor peers, and contribute to a culture of detail-obsession, openness, and continuous improvement
• In your first year, you might:
• Redesign permissions and notifications so SMBs can confidently delegate financial tasks to their teams
• Simplify the complexity of transaction and fraud workflows so business owners feel secure without being overwhelmed
• Shape the first version in designing AI-driven insights that help entrepreneurs forecast cashflow and make smarter decisions

Benefits

• Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
• Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
• Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
• Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
• Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
• Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
• Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
• Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
• Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
• Award-winning workplace: As a winner of CB Insights’ Fintech 100, Deloitte Canada’s Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.