ABOUT THE TECH TEAM

Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.

As part of this role, you will be working with the Tech 4 Tech product squads across various domains, including IT Service Management (ITSM), Agile, and Portfolio Management. You will also collaborate closely with the DevSecOps product squads to drive automation, security integration, and process improvements.

Your work will involve enhancing ITSM processes, supporting Agile transformations, and optimizing portfolio management practices, ensuring alignment with business and IT objectives. You will leverage industry-leading tools such as ServiceNow, JIRA, Confluence, Jira Service Management (JSM), and Asgard to streamline workflows, improve service delivery, and enhance collaboration across teams.

By partnering with cross-functional teams, you will contribute to continuous improvement initiatives, helping embed security within development pipelines and fostering an efficient, resilient IT environment.

WHAT IS EXPECTED OF YOU

The Platform Architect complements build of technical components for a given Platform, based on their area of expertise, securing alignment with business needs & Pernod Ricard tech standards (robustness & scalability of code, data governance & security guidelines...). They manage the development of tech elements from design to maintenance & continuous improvement, and contribute to transversal tech landscape optimization initiatives, alongside other Engineers in the platform.

o Build required technical components for a product (“increments”), working in strong collaboration with the squad to select best-suited options for the feature/product, based on business needs and global standards

• Engage with the business to understand the requirements and translate into the technical components
• Drive technical study & feature/product design, develop relevant elements (incl. prototyping, configurations...)
• Manage technical components testing (including test scenario & acceptance criteria definition...)
• Oversee the roll-out of technical elements, to ensure effective integration within PR tech landscape
• Work with the other technical teams to deliver the business needs

o Drive the maintenance & continuous improvement of features/products, based on evolving tech/business needs/trends

• Manage critical incidents with developed elements, from issue identification to problem resolution
• Oversee processes such as upgrading... as needed (platform changes...)
• Monitor key metrics to identify needs for improvement, and engage the design/redesign of features with the squad
• Provide insights on solutions/services associated with designed elements as needed (in coordination with Configuration Specialists, Service delivery team...), and contribute to initiatives aiming to maximize product adoption

o Provide engineering best practices & bring forward new ways of thinking to improve outcomes (peer reviews, coaching...)

o Participate in transversal engineering initiatives (market intelligence, cross-product/family initiatives...) as needed, and continuously develop their own skills based on industry trends/enterprise needs

If you recognize yourself in the description below, don’t wait to apply!

• You have at least 10 years' professional experience in the same field
• Agile methodologies: Demonstrate experience working in Agile environments, such as Scrum or Kanban, to manage product backlogs, prioritize features, and iterate based on user feedback.
• Strong understanding of Service management, governance & ITIL process. ITIL certification is a plus.
• Proven ability to prioritize features, define user stories, and create acceptance criteria.
• In-depth knowledge of agile principles, service management and technologies
• Familiarity with agile and service management tools such as Jira, Servicenow etc
• Excellent communication and collaboration skills, with the ability to effectively bridge the gap between technical and business stakeholders.
• Strong analytical and problem-solving skills to identify automation opportunities and develop solutions that address business needs.
• Data-driven decision-making skills to prioritize features based on user needs and business impact.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Stakeholder management: Showcase your ability to effectively collaborate with cross-functional teams, including developers, security engineers, IT operations, and business stakeholders, to ensure successful product delivery.
• Metrics and analytics: Highlight your skills in defining and tracking key performance indicators (KPIs) to measure the success of enterprise service management platforms
• Ability to work with the cross functional teams to deliver the projects, with leading the small technical teams or individual architects
• Ability to wok with the external service provides to manage the services and deliver value to the organization
• Understanding of the devops dependencies & integration with the agile ways of working

Wait, there’s more…

We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work from home (2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…

Pernod Ricard values diversity and solidarity within its organization and in its relations with stakeholders. Our recruitment methods focus on skills, and we welcome all types of talents.