Staff Product Designer Nooks

• Sales software was built for humans. We believe agents will do most sales work within the next two years. Reps already spend 4+ hours a day in Nooks across AI Dialer, AI Prospecting, AI Sequencing, and Agent Studio — and each of those grew up as its own product
• We’re hiring a staff product designer to turn them into one workspace, and to define what it looks like for a person and a team of agents to sell together. Nobody has designed this yet. You’ll be the one to do it. This is an IC role, working closely with our head of design
• Set the design direction for the Agent Workspace. Define the interaction model, information architecture, and core patterns that unify our product lines. Make the calls other designers and engineers build against
• Design the human-agent loop. When should an agent act on its own, ask first, or hand work back? How does a rep review what agents did across 500 accounts overnight, fix what’s wrong, and trust them more tomorrow? Turn model capabilities and failure modes into interfaces reps rely on all day
• Ship end to end, in code. Go from a customer problem to production. Prototype and build with real model output, ship front-end changes alongside engineers, sweat the details. Agree on the success metric with your PM and iterate until it moves
• Work directly with customers. Our biggest accounts have shared Slack channels with the team. You’ll join calls, shadow reps during dial sessions, and watch how teams actually use what you shipped
• Raise the design bar across the company. Partner with our head of design to shape how a small team works: evolve the design system, run the hardest crits, raise the craft of the designers around you, and help us hire as the team grows

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.