Automotive Technical Support Agent MSX International

We are looking for a customer-oriented professional with strong technical aptitude, excellent communication skills, and a passion for the automotive industry.

Our ideal candidate has:

• Bachelor's Degree in Mechanical Engineering or a related field (preferred)
• Fluent Italian and good English language skills (B2 level or above)
• Strong knowledge of vehicle systems and internal combustion engines
• Ability to diagnose and troubleshoot technical issues
• Excellent communication and customer service skills
• Strong problem-solving mindset and analytical thinking
• Ability to work independently and as part of a team
• Familiarity with ticketing systems and Microsoft Office applications
• Previous experience in automotive technical support, workshop environments, or aftersales activities is an advantage
• Strong willingness to learn and develop professionally

Additional Information

At MSX, our employees are the driving force behind our success. We are committed to creating an inclusive and supportive workplace where our people can grow and thrive.

In joining MSX, you can enjoy:

• Competitive salary package
• Company laptop and mobile phone
• Hybrid working model
• Structured technical training and career development opportunities
• International working environment
• Supportive and collaborative team culture
• Long-term career progression opportunities

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.