ServiceNow Solution Sales Kurmi Software

THE ROLE

As the ServiceNow Solution Sales Professional, you will own the growth of Kurmi’s business within the ServiceNow ecosystem. You will identify, develop, and close opportunities for Flow’s ServiceNow integration and other emerging provisioning automation tools., working in tandem with Kurmi Sales, CSM and Pre-Sales Teams, partners, and system integrators to build a co-sell pipeline, while also engaging enterprise IT and ITSM buyers directly. This is a solution-selling role that blends new business hunting, partner-led selling, and consultative, value-based positioning of a technical product.

KEY RESPONSIBILITIES

•     Build and develop pipeline: Build and manage a strong pipeline of new business and expansion opportunities for Kurmi’s ServiceNow-integrated and AI-agent solutions across all regions together with Account Executives for prospects and with CSM for existing customers.

•     Develop the ServiceNow ecosystem : Build and nurture strong relationships with ServiceNow account executives, alliance and partner teams, and system integrators to generate qualified, co-sell opportunities and accelerate pipeline development. Collaborate with Account Executives and CSMs to support and expand opportunities with prospects and existing customers.

•     Run the full sales cycle : from prospecting and discovery to solution demonstration, proposal, negotiation, and close in synchronization with the revenue team. Articulate Kurmi’s value proposition to IT, ITSM, and UC/collaboration stakeholders, translating technical capabilities (provisioning automation, conversational AI agents, ITSM workflows) into business outcomes.

•     Drive account Sstrategies and sales execution : Act as a Champion and partnering with Account Executive, CSM, Presales, Marketing to craft account strategies and deliver tailored presentation.

•     Contribute to market development : Partner / Collaborate with marketing and Product teams to share/deliver market feedback and insights from ServiceNow ecosystem helping refine Kurmi’s positioning, market messaging and value propositions

•     Represent Kurmi in the ecosystem : especially at ServiceNow ecosystem events (including ServiceNow Knowledge) and regional field events to generate and progress pipeline.

•     Maintain sales discipline and visibility: ensure accurate CRM management including opportunity tracking, forecasting and reporting and provide regular visibility on  pipeline health and progress against targets.

•     Stay ahead of market and technology trends: maintain a strong understanding of the ServiceNow platform roadmap, ITSM trends, and AI agent capabilities (e.g. ServiceNow AI Agent Studio, Moveworks) to identify new selling angles/ Business

•     This role is designed to progressively evolve into an Account Executive position with ownership of a dedicated territory, once the ServiceNow sales motion and best practices have been successfully established and implemented across the Revenue team.