Reiseexperte/in in Madagaskar

Stage(6 mois)
Antananarivo
Salaire : Non spécifié
Début : 30 avril 2024
Télétravail non autorisé
Expérience : < 6 mois
Éducation : Bac +3

Evaneos
Evaneos

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Le poste

Descriptif du poste

We are seeking for a motivated German-speaking intern to join our team in Madagascar. You will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for DACH market travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

  • Understand travelers expectations

  • Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries

  • Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities.

  • Advises clients regarding destinations, cultures, customs, weather, and activities

  • Responsible for billing the travelers

  • Handles travel issues, conflicts, complaints, cancellations, and refunds

  • Builds and maintains relationships with travel and tour operators

  • Booking management: reservation with hotels and other services

  • Quality monitoring during the trip

Additional information

Duration & contract type: 06 Months internship

Precise location: Ankadikely AD 12 Antananarivo 103, Madagascar

Availability (Starting dates): From April 2024

Other advantages:

  • Free accommodation provided by the company

  • Lunch provided

  • Transportation from home to work

  • 500.000Ar monthly salary

Working time per day and week: From Monday to Friday (08 hours per day)


Profil recherché

Languages required:

  • German (mandatory): bilingual or native language to be able to speak with the clients (only DACH market)

  • English: fluent is a plus

  • French: (not mandatory) is a big plus because it’s one of the local language to be able to speak with your colleagues and the local providers we are working with

Ideal profile:

  • Bachelor degree diploma

  • No experience in sales or in tourism is fine (we are providing trainings)

  • Interest in tourism and in Africa

  • Organized and client-oriented

  • Think out of the box

  • Problem-solving

  • Flexibility and adaptability


Déroulement des entretiens

1.     Application with CV and motivation letter

3.     HR interview with Evaneos Recruitment Services if needed

4.     Call with the concerned local agency manager

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