IT control layer for managing devices and access at scale.
As organizations scale, IT becomes fragmented: one MDM per OS, spreadsheets for assets, manual HR coordination. No one has the full picture. Onboarding is slow, offboarding is risky, and IT teams spend their time coordinating systems instead of controlling them. We call this Blind IT.
Primo is the IT control layer that fixes this. By connecting IT operations to the employee lifecycle, we give growing companies one unified foundation to manage every device, access, and tool â at scale.
Founded by operators who scaled Gusto, Luko, and TravelPerk, and backed by Headline and GFC, weâre trusted by 300+ customers across Europe and the US. Come build with us.
Primo is a Gen AI company rebuilding how companies run IT: orchestrating everything around HR data, from onboarding to offboarding, across every device, identity, and app, anywhere in the world.
Weâre hiring a Supply Operations Associate to own our device supply engine end to end: international suppliers, catalog, stock, pricing, delivery. Youâll also ship the projects that scale it into new services and new countries.
This is a build role, not a maintain role. Youâll report directly to Ana, Head of Device Lifecycle Business Unit, with real ownership from day one and AI and automation to move faster than the rest of the market.
Suppliers, worldwide. Negotiate pricing, rebates, and lead times. Track ETAs. Keep every delivery promise.
Catalog & stock. Keep availability rock-solid across our Device line.
Automation. Kill the repetitive work with AI, scripts, and no-code: price tracking, reporting, all of it.
New launches. Lead the operational rollout of new services and country launches.
1-2 years in supply ops, purchasing, or category management. Hungry for more scope.
AI-native and curious: you reach for automation before doing anything twice.
A builder: youâd rather own a messy process and fix it than inherit a tidy one.
Rigorous to the decimal: you never send a number you havenât checked twice. Excel and Sheets are second nature.
Organised and customer-sensitive: you know where every order stands, and you chase the late one before the customer has to.
A natural communicator: you move easily from a supplier call to a C-level room, and work shoulder-to-shoulder with Sales and Support to nail the customer experience.
Fluent in English and French.
A front-row seat in a fast-scaling business unit.
Regular team events and one offsite a year.
A culture that runs on autonomy, continuous learning, and AI as an everyday working tool.
Small team, real leverage: what you build has company-wide impact.
Benefits: 50% Navigo pass, Swile meal vouchers, health insurance (mutuelle).
30-min call with Ana, Head of Device Lifecycle Business Unit
1-hour case study with Ana and Gaetan (Founder Associate)
Team fit: meet the crew in our Paris office over a team lunch
References & offer
We move quickly for people weâre excited about.