CDI - Data Analyst CRM H/F/X

Résumé du poste
CDI
Paris
Salaire : Non spécifié
Expérience : > 3 ans
Éducation : Bac +5 / Master
Compétences & expertises
Assurance qualité
Communication
Gather
Power BI
SQL
Postuler

Groupe Clarins
Groupe Clarins

Cette offre vous tente ?

Postuler
Questions et réponses sur l'offre

Le poste

Descriptif du poste

 

The role :

 

Fixed-term contract

Position available as soon as possible
Based in Paris 17

 

At the heart of the Clarins Brand Division, data plays a key role in understanding our customers and strengthening our Direct-to-Consumer strategy.

 

Reporting to the CRM Data Manager, you will turn large-scale data into clear, actionable insights to support customer understanding, CRM initiatives and product performance.

 

What you’ll do : 

 

Mission 1: Data Analysis & Methodology

  • Conduct data analysis leveraging SQL, statistical modeling and AI to answer business questions on customer behavior, CRM and product topics, in line with the Global Data Team's priorities
  • Apply the appropriate analytical approach and methodology to frame and structure each study
  • Extract, clean and process data to ensure the reliability and relevance of the analysis
  • Build clear data visualizations that make analytical findings easy to understand
  • Present analysis results to business stakeholders, ensuring findings are clearly understood and usable

Mission 2: Dashboard Design & Development

  • Build dashboards in Power BI, translating requirements defined with the Global Data Team into clear, reliable visualizations
  • Structure data models and queries to ensure dashboards are accurate, scalable and easy to maintain
  • Select the right KPIs and data visualizations to make insights easy to understand and act upon
  • Collaborate with business stakeholders to gather needs, iterate on drafts and validate the final output
  • Document dashboards and present them to business and technical stakeholders
  • Maintain the backlog of requested evolutions and ensure the ongoing follow-up and maintenance of existing dashboards

 

Mission 3: Testing & Data Quality Assurance

  • Conduct User Acceptance Testing (UAT) on Qlik and Power BI Dashboards, ensuring data reliability and functional compliance before release
  • Support the Data Project Manager in checking and validating data across dashboards and analysis
  • Identify, document and follow up on anomalies with technical teams
  • Coordinate testing phases and timelines with technical teams to ensure on-time, high-quality releases

Mission 4: AI-Powered Efficiency

  • Use AI to deepen and accelerate studies and analyses
  • Test AI-powered tools in day-to-day work and share feedback with the Global Data Team to support the team's adoption roadmap

 


Profil recherché

Description du profil :

 

You are :

 

  • Curious, analytical and genuinely interested in new tools, methodologies and innovative ways of working.
  • Rigorous and well-organized, with the ability to manage multiple deliverables and stakeholders in parallel.
  • A strong communicator, able to adapt your message to different audiences and make complex topics easy to understand.
  • Comfortable turning data into clear, impactful stories and presentations.
  • A team player with excellent interpersonal skills and the ability to build strong relationships with different stakeholders.

 

You have : 

 

  • A Master’s degree in Data Analytics, Statistics or a related field, or equivalent experience.
  • At least 3/5 years of experience in data analysis, ideally within a retail environment.
  • Strong proficiency in SQL and a good understanding of statistical modelling techniques, such as segmentation and scoring.
  • Proven experience in dashboard design and data visualization tools, ideally Power BI.
  • A rigorous approach to data testing and quality assurance.
  • The ability to leverage AI tools to enrich analyses and accelerate your work.
  • Fluent English, both written and spoken

 



Nous proposons :

 

 

  • Over 70 years of expertise in beauty and spa, with our Clarins and myBlend brands
  • A caring and inclusive company culture: at Clarins, we believe our people are at the heart of our success. Discover our values and working environment on our Welcome to the Jungle page
  • An attractive compensation package, including profit-sharing and incentive schemes
  • Benefits: health insurance, pension plan, transportation, sports & culture, Works Council (CSE), product allocation, company restaurant, etc.
  • Development opportunities and a rich training offer, including unlimited access to our Digital Learning platform
  • A flexible working environment, with up to 2 days of remote work per week (after 4 months’ seniority)

Envie d’en savoir plus ?

D’autres offres vous correspondent !

Ces entreprises recrutent aussi au poste de “Données/Business Intelligence”.

Postuler