With our UX team in our R&D department, you pilot UX research with ActiveViam’s product teams in London, New York, Paris, and Singapore. Your goal: Outstanding and actionable audience insight to fuel the design of world-class user experiences. Your measure: Useful, usable and pleasing interfaces that are eagerly adopted and used by our customers around the world.

• You relentlessly pursue knowledge about customers and end-users—their business, processes, work, goals, and motivations—and plan and run discovery and usability programs to reveal the insights needed to inform our design.
• You have thorough knowledge of UX research methods, practices and processes and understanding of when and how to apply them.
• You coordinate research operations to plan, recruit, conduct, analyze, report and document ongoing and special studies.
• You create the plans, moderators’ guides, and screeners and set-up the schedules, systems, and data capture that make a study happen. (You can also craft a survey to yield valid and reliable results, and can do basic statistical analysis on it.)
• You are a skilled interviewer and usability moderator who can quickly develop rapport with participants who are well-paid, skilled professionals (in English).
• You have thorough knowledge of analysis methods, practices and processes and understanding of when and how to apply them.
• You produce illuminating and actionable research findings and fully understand how to apply findings to UX documentation such as experience maps, user stories, user flows, and task analysis.
• You engage and collaborate with product managers and developers throughout the process and keep the teams on track with a focus on the user.
• You can make persuasive presentations to colleagues, clients, and senior management.

Because our adventurers are unique,

• You are a UX researcher with at least 3 years work experience.
• You know effective UX research methods, principles and practices and how to integrate them to Agile and Hybrid development processes.
• You can orchestrate and grow research operations.
• You understand collaboration. You have thrived on multi-discipline, collaborative teams. You build productive and personable relationships.
• You listen. You are a great communicator.
• You have experience with software used in research, such as Airtable, Survey Monkey, UserZoom or similar applications.
• You can confidently and clearly conduct long research interviews, facilitate team and client workshops, and present nuanced research findings in English.
• A degree is psychology, sociology, human-computer interaction, or anthropology is a plus but not required

Send us a cover letter, and a portfolio or presentation of past projects