Product designer (W/M/X) Accor Tech & Digital

We are the Digital & Business Factory of the Accor Group,  the innovation and transformation laboratory of the global leader in the hospitality industry; With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital. Our ambition: to offer personalized, memorable, and sustainable experiences. Here, we give birth to new ways of traveling in each of our 5,500 hotels, closest to our 100 million customers in 110 countries. Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company. Here, your scope will have no boundaries, so dare to impact on the world with us! 

Your mission: 

Join our team as a B2B Product Designer, where you'll collaborate with cross-functional teams to transform problems into visually compelling and user-centric designs tailored for our business clients. Leverage your expertise to spearhead discovery processes and co-create solutions with our stakeholders, ensuring a focus on intuitive user experiences and client-centricity. Take charge of the entire design journey, from addressing business challenges to delivering high-fidelity mockups. If you are prepared to shape and enhance B2B product design, apply now and contribute to a vibrant team propelling innovation in the business landscape. 

Astore is Accor’s Procurement Organization, that is revolutionizing the hospitality sector by offering all the products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 200 experts serving 5000 customers in 20 countries, Astore is able to negotiate some of the best prices and conditions on the market. With more than 7500 clients worldwide and about 2000 external partners, our ambition is to become the first choice for procurement solution for the hospitality sector. 

Astore Digital Factory leads all our Digital activities within the Procurement function. Its main responsibility is to develop the business thanks to best-in-class digital tools maximizing the impact (Revenue, EBITDA) of our Procurement business teams in the Paris HQ and in the different worldwide regions. The digital platforms are covering all Procurement business processes: (i) Hospitality supply chain at site (e-ordering through marketplace, Supplier directory, Pre-opening project management, Inventory & recipe management, Invoice to pay, Data, Customer Analytics & Procurement news) and (ii) Internal Procurement operations (Source to contract, CRM, Marketing & Sales automation, Ticketing, Customer Website, Full order to pay Revenue / Back end rebate Management, CSR, Finance process & Business performance analytics). 

The Supplier Tools Product team is in charge of all digital solutions at suppliers’ level (rebate management system, Astore Supplier Portal) 

Your responsibilities: 

• Collaboration with Cross-Functional Teams: Engage with various internal departments, hotels and suppliers to understand B2B client needs and align design strategies with overall business objectives. 

• Problem Space Analysis: Take a proactive role in identifying and analyzing business problems, translating them into design challenges, and co-creating solutions that address the specific needs of B2B clients. 

• User Interviews: Conduct user interviews within the B2B context to gain firsthand insights into the challenges, preferences, and workflows of end-users. Use these interviews to inform design decisions and ensure alignment with user needs. 

• Prototyping Solutions: Utilize prototyping tools to create and test design concepts, allowing for iterative feedback and refinement before the final product is developed. 

• Seamless User Experiences: Prioritize the creation of intuitive and efficient user interfaces, focusing on delivering seamless experiences that enhance productivity and satisfaction within the B2B context. 

• Iterative Design Refinement: Embrace an iterative design approach, continually refining and optimizing designs based on user feedback, changing business requirements, and evolving market dynamics. 

Accor dares to impact: 

- the world  

• We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 

• On the tech side, we are committed to reducing the impact of digital technology across all our projects. 

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

• We value the richness of diverse nationalities represented, from various backgrounds, encompassing all the stories that make us who we are. We encourage diversity in personalities and professional paths. We know how to adapt to the specific needs of our employees, especially those with disabilities. 

- Specifically, at the Digital & Business Factory 

• Expanded remote work and no meetings on Wednesday afternoons, 

• Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications. 

and also,  

• Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels. 

• ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

• Heartist® for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

• Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass). 

• €10 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

• And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street 😉  

Is this mission appealing to you? 

Recruitment is all about people!  

Apply, and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

1. An interview with the team manager responsible for the role you are interested in.  

1. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire. 

1. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group. 

1. A personalized feedback. 

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