Product Owner (Agile/Scrum)

As a product of Foundever™, innso is a Customer Engagement Management (CEM) platform that delivers real operational efficiency and an optimized customer experience. Designed by operations, for operations and using a deep knowledge of the customer experience, the innso platform simplifies communication for customers and contact center teams in enterprises and large corporations through simple and flexible applications.

They are looking for talents interested in building a platform that meets the challenges of digital customer relations: omnichannel, social networks, gamification, chatbots, mobile, semantic analysis and real-time analytics.

Their values: team spirit, autonomy, conviviality and agility.

Let’s start by discovering the innso’s product, culture and vision:

• https://youtu.be/x1m\_s7J-HDU

• https://youtu.be/bedxuOb2tRg

Context

As part of our strong growth, we are opening a position of Product Owner. Within a dynamic and international environment, you will be responsible for one or more product modules as Product Owner.

Missions

• Identify business expectations and customer value issues.

• Maintain and prioritize the Product Backlog.

• Participate in all Scrum ceremonies.

• Collaborate with the UX/UI Designer for the design of new features.

• Write User Stories and define acceptance criteria.

• Prepare and maintain the functional documentation.

• Carry out functional acceptance tests.

How we work

Driven by the Agile Scrum method, we are organized in squads of 6-8 people featuring a Product Owner, a Lead Developer (acting as Scrum Master), Frontend & Backend Developers and QA Engineers. Our DevOps Engineers and UI/UX Designers are dedicated to all squads.

Our full technical stack

https://www.welcometothejungle.com/companies/innso/tech

Required

• Previous experience of 3 years minimum in a similar position.

• Fluent in written and spoken English.

• Good command with the following: Testing, Scrum, User Stories/Specification, User Research, Analytics, Backlog management, Digital and B2B environment.

Nice to have

• Agile/Scrum certification.

1. Meet our recruitment specialist to ensure alignment between our job offer with your professional project, expectations, mobility, availability, etc. (30 min)

2. Meet our Product Director to focus on the job skills and see how you could work together. (30 min)

3. Meet some members of the product squad for an informal chat and make sure that you could fit into our existing team. (45 min)