Account Manager Auvergne-Rhône-Alpes (f/m/d)

Holidu is one of the fastest-growing travel tech companies worldwide. Their mission is to finally make the search and booking of vacation rentals easy.

They make millions of travelers happy by helping them to book the ideal accommodation for the lowest price. Through an independent software and service solution called Bookiply, they also support vacation rental owners in multiplying their bookings with less work.

Your future team
Bookiply is our software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in a new office in Lyon. We live by the value “we win as a team” and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.

Your role in this journey

• Be the main contact person for our vacation rental owners in the region of Lyon who want to list their vacation rentals via our platform and advise them on how to use our product.
• Coordinate the going live of our vacation rentals and help homeowners with all post-booking-related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content team to guarantee a smooth onboarding process.
• Build strong relationships with our key customers and actively support them in increasing revenues.
• Improve the performance of your accounts by analyzing existing data and developing a solution-oriented strategy.
• Organize lead generating and networking events (remote or in-person) to build a community of vacation rental owners.

Your backpack is filled with

• Relevant job experience in account management, tourism or other customer-oriented roles.
• Strong communication skills and the ability to remain friendly and calm in all situations.
• Near-native French skills and fluent English.
• A customer-centric, problem-solving attitude.
• Excitement about new technologies and the travel industry.