Customer Success Manager (All Genders)

Resumen del puesto
Indefinido
Issy-les-Moulineaux
Salario: No especificado
Desconocido
Competencias y conocimientos
Contenido generado
Formación y desarrollo
Pensamiento analítico
Atención al detalle
Capacidad de comunicación
Capacidad de resolución de problemas

Dailymotion SA
Dailymotion SA

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El puesto

Descripción del puesto

Serve as advertiser and agency point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle. Your main KPIs are client’s conversion and retention. Your scope will include, but is not limited to, the following:

  • Respond to RFPs and client inquiries working closely with Sales directors, AdOps and Marketing teams
  • Identify opportunities for key accounts and build strong advertising recommendations to meet client needs and objectives
  • Expand and develop client relationship (client retention, growth, renewal, and client satisfaction)
  • Conduct in-depth analysis of campaign performance and develop actionable insights/recommendations for future campaigns in form of post-campaign reports
  • Collaborate with AdOps team to secure campaign delivery
  • Collaborate with Sales Marketing team to build strong and effective media and insights solutions
Additional Information

Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.

All our job offers are open to people with disabilities or impairments, and we actively encourage everyone to apply. If you have any accessibility needs or require any accommodations for the hiring process, please let us know in advance so that we can make any necessary arrangements.

  • Location: Issy-Les-Moulineaux 

  • Start Date: Asap

  • Contract Type: CDI

🔍Want to learn more about us:

For the France offices :

🏡Hybrid Work Framework, depending especially on the needs of your position, ability to work 3 months abroad

💰 Saving Plan Canal +

🍼  Paternity leave or Coparental leave extended 

🕶️  Living Employee Culture (Events/Trainings/Parties/All hands,…) 

🚀  Career development support (training/internal mobility/compensation cycle/360 feedback review …)

🏥  High-end Health Insurance and Personal Services Vouchers (CESU)

⛱️  Paid Time off – RTT and Saving time plan (CET)

✅  Meal Vouchers – Public Transport and Bike refund 

🎡 European Economic and Social Committee (sport membership/cinemas vouchers/gift vouchers/discount) 

⚽Fitness Subscription thanks to our partnership with Gymlib


Requisitos

  • A first experience in digital advertising and client facing roles is required
  • Excellent organizational, interpersonal and communication (written and verbal) skills
  • Solid computer skills including advanced knowledge of MS suite
  • Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
  • Ability to handle multiple priorities
  • Strong analytical skills
  • Problem identifier and problem solver
  • Ability to function equally well independently and as part of a team

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