CAST

CAST Imaging Team :

With over 100 people, the CAST Imaging team is the largest within the company, operating between our R&D labs in France and India. The team is organized into several specialized squads:

• Product Team
  Responsible for collecting strategic input from management and feedback from customers. They analyze market trends to shape the product roadmap, define priorities, write functional specifications, and work closely with development teams to deliver new features and support client adoption.

Analyzers Team
Focused on developing the code and framework analyzers that perform automatic code reviews and extract detailed mapping information from applications.

UI/UX Team
The team is in charge of managing and improving the dashboard and the GUI, the team is mostly based in Bangalore, India.

Console Team
In charge of the code onboarding platform, this team handles the deployment and analysis of applications, acting as the first step in the CAST Imaging workflow.

The CAST Highlight team is responsible for the development and maintenance of the CAST Highlight - Cloud/SaaS platform, a innovative solution designed to provide fast, actionable insights on code quality, open-source risk detection, cloud migration readiness, and more.

Comprising about a dozen talented professionals, the team is primarily based in Toulouse and Paris. Known for its startup spirit and agile working methods, the team includes developers and a product manager who collaborate closely to continuously enhance the product and deliver value to customers worldwide.

The Support team is characterized by a "follow the sun" organization, the members are geographically located between France, India and the United States, it is composed of 19 people in total operating 24 hours a day.

The team's role is to provide CAST's international customers with support for CAST products: from initiation to incident resolution. The technical support engineers analyze customer needs, follow up corrections of bugs, track customer patches, and propose workaround solutions

The team is fully integrated into the Product Business Unit (R&D) and interacts daily with the other teams working on the product: product managers, software developers and testers

Solutions Architect and Solutions Design work hand-in-hand with vertical business leaders to introduce the CAST tech to the marketplace. The team help prospective, existing customers and partners understand the potentiel of our unique technology, develop creative solutions tailored to their need to solve their business challenges, and problem-solve any potential technical roadblocks.

They are in charge in Delivering product demonstrations at various phases of the sales cycle. This includes showcasing product functionality, architecture, and value delivered and impact to their business.

And finally, Services handoff to the Solution Delivery responsable of the implementation. They gather feedback throughout the entire project from the field and collaborate with Product Management team in order to make an impact on the product roadmap.

The Solution Designers are deployed according to the geographical area of the sales (Europe, North America, China & India) and despite their close relationship with the Product team (R&D), they are part of the Operations BU.

The Solution Delivery and Customer Success team supports and advises our customers and partners on the deployment, use and value maximization of CAST products.

This department is comprised of a number of functions that are responsible for the smooth implementation of our products :

• The Professional Services team intervenes from the sales stage in order to define with the customer the modalities of implementation of our software within the customer, the training and the use of our products from an operational and user point of view.

• Customer Success also intervenes as soon as the sale is initiated and throughout the life cycle of the customer or partner. This team is in charge of facilitating the onboarding of the customer and advising them on how to use our products in order to get maximum value from them.

• Finally, the Managed Services team, located in India, is in charge of operating our products on behalf of our customers and partners in full or partial outsourcing mode.

The Solution Delivery team is divided according to the geographical area of sales, they are 90 consultants operating in 3 teams (Europe, North America and Asia). They are also part of the Operations BU.