About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel network, connecting over 100 million members across 22 countries looking to carpool or travel by bus. By sharing rides and filling empty seats on the road, our community avoids 1.6 million tons of CO2 emissions every year (as if Paris was free of road traffic for a year!)

We are a global and diverse team of 700+ people with 45+ nationalities, and headquartered in Paris. We’re constantly looking for new ways to leverage technology to create a more affordable, convenient, flexible and sustainable way to travel. And we are always on the lookout for people who care about making a positive impact.

Your Mission

One of BlaBlaCar’s key strategic goals is to foster a highly engaged community of users. The Customer Support Team at BlaBlaCar is an international, multiple award-winning team that aims at providing assistance to our community and contributes to the great experience of our users. This ensures our members an enriching and trustworthy experience.

The Customer Support Team is answering questions and requests in different languages, 7 days a week. Our current vision and goal are to increase expertise within our internal team (social media, content, quality assurance…). We are looking for humble, caring, indulgent people; who enjoy working with a dynamic team; are willing to help, find solutions, learn and share their knowledge.

Your Responsibilities

Your Qualifications

What we have to offer

To know more, check out our 100 reasons to join BlaBlaCar!

We offer benefits that have a positive impact on you and our society, just like our product

🏠Full remote possible within your country of employment

💵Home office financial support for equipment

🚗Relocation package & visa support

📈Equity for all program

🌳Company events like the impact day & coding nights

💻Learning possibilities through trainings, mentoring, internal development programs, and events.

🚌Free carpooling and bus rides

👶1 month additional parental leave 100% paid

🌴25 vacation days per year

Of course we also cover the basics like transportation, healthcare, meal plan, etc.

Interested in joining the ride? Here’s what your hiring journey will look like:

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.