Team Management

• Lead and engage your team to be successful and accountable : drive individual and collective team meeting

• As a manager, pro-actively implement over-achievement and under-achievement programs

• Develop each team member and support them with continuous feedback, training, coaching, and career development

• Hire and onboard new talents while ensuring effective integration and time to ramp-up

Oversee and Improve Metrics

• Monitor, forecast team’s performances accurately and share performance updates regularly with your team

• Track, monitor and improve core inputs such as Pick-up rate, Lead response time, Sales Pipeline Generated, Meeting Booking Rate, No Show, Qualification completion, Touchpoints per leads, Deals touched per month (on both Inbounds & Outbounds)

• Increase Outbound weight in our sales mix

Drive Commercial Excellence

• Implement effective trainings and coaching sessions

• Ensure the effective and complete qualification of prospects within our acquisition funnel

• Ensure team’s ability to to lead prospects’ conversations by identifying their business needs

• Nurture existing pipeline of leads by providing value to attract and nurture them

• Implement effective outbound sequences and new outreach strategies

• Improve team productivity and effectiveness throughout various initiatives (AI, tooling, automation,…)

• Actively contribute in building a 12-month year commercial plan to improve company’s ARR achievement by suggesting new strategies and playbooks

Process Improvement & Collaboration

• Create new processes and build projects with agility and adaptability in order to facilitate internal collaboration, in particular with Growth (MQL & SQL leads), RevOps, People teams. 

• As a leader, ensure effective integration of new partners and providers

• Collaborate with the AE Team and implement a robust feedback loop. Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes

• In collaboration with the Enablement team, build comprehensive onboarding, training and step-up programs

• Proven experience as a Sales Team Manager, ideally having led SDR or BDR teams.

• A background as an SDR or Sales individual contributor is a strong plus — you’ve done the job and can coach from experience.

• Proven ability to manage performance, prioritize ruthlessly, and stay structured in a high-volume, high-velocity environment.

• Strong outbound sales mindset: hunter mentality, volume, consistency.

• Exceptional communication and leadership skills — you know how to rally a team.

• Analytical and data-driven: you track activity, spot trends, and take action fast.

• Comfortable coaching and doing — you’re not afraid to jump on a call or rewrite an email.