As part of the Customer Success Team, you will guide new and existing customers towards their optimal usage of Spendesk and help them achieve their desired outcome, from our London office.

Customer Success is vital to our long-term profitability. We won't be successful unless our customers receive great value from our product and services.

This role includes responsibilities for Customer Success activities (adoption, advocacy, retention) and outcomes (expansion, usage and adoption).

What you will do:

Who we're looking for:

As we are an international team, please submit your application and CV in English.

About Spendesk 

Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! 

About our people & culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

About our benefits 

Our culture is built on trust, empowerment, and growth — with benefits to match!

-Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)

-£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform

- Access to Moka.care for emotional and mental health wellbeing

- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)

- 28 days of holidays

- Latest Apple Mac equipment 

- Company virtual events

- Visit our other offices: Paris, Berlin & Hamburg

- Great office snacks to fuel your day

- A positive team to work with daily!

- Vitality private health insurance (for you and your family/partner)

- Bupa private dental care

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.