We are seeking a motivated and technically skilled Junior Professional Services Consultant to join our Professional Services team. This role is crucial for supporting our clients and partners in the deployment, customization, and mastery of the Sekoia Defend platform. You will actively contribute to the creation of cutting-edge training content and the execution of technical missions, ensuring a successful client experience and optimal adoption of our solutions.

Your missions :

Enablement & Training

• Maintain and update the training catalog based on new platform features.

• Gather, analyze user feedback, and propose continuous improvements to the training curriculum.

• Create new training content and technical materials (e.g., SOL Queries tutorials, Detection as Code Course, Deploy and maintain Sekoia on a Private Premise certification…).

• Prepare and lead certified training sessions for clients and partners.

• Participate in the study and implementation of solutions to make level 3 training available in a self-service format.

Professional Services (PS) Tasks

• Participate in the development of technical integrations with third-party solutions using Python, Elastic Common Schema (ECS), and Docker.

• Support clients in migrating their existing XDR, SIEM, or SOAR solutions to the Sekoia Defend platform.

• Contribute to the creation and optimization of specific detection rules for customer environments.

• Provide technical assistance to clients and partners during the BUILD phase (initial deployment, quick starts, quality assurance/technical checks, etc.).

📍 The position is based in Rennes, Paris or fully remote. Professional trips paid for by the company might be required (estimated 10-20%).

🤩 We are excited to meet you if :

• Bachelor’s degree (or equivalent) or Master’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience.

• 1 to 3 years of experience in professional services, advanced technical support, SIEM/SOC administration, or a similar role.

• Hands-on experience with at least one scripting language (Python, PowerShell, or Bash) and basic knowledge of containerization environments (Docker).

• Bonus: Understanding of SIEM platforms (Splunk, Elastic, QRadar, or similar) and SOC operations.

Technical Skills

• Documentation & Pedagogy: Ability to write clear, technical documentation and effectively transfer knowledge.

• Integration & Scripting: Proficiency in Python or another scripting language for integration development and automation (Terraform).

• Networking and Cloud: Strong grasp of network protocols (TCP/IP, DNS) and basic knowledge of cloud security architectures (AWS, Azure, or GCP).

• Bonus: Cybersecurity: Knowledge of SIEM, SOC, XDR, EDR, SOAR/Automation concepts, and threat intelligence (CTI, MITRE ATT&CK).

Professional Skills

• Communication Excellence: Excellent ability to articulate complex technical concepts to diverse audiences (SOC analysts, project managers).

• Proactivity and Autonomy: Ability to take initiative, solve problems, and manage priorities.

• Collaboration: Team player capable of working effectively with Product, Engineering, Sales, and Partner teams.

• Continuous Learning: A commitment to staying current on cybersecurity trends and the evolution of the Sekoia.io platform.

👀 Are you interested in this job but feel you haven’t ticked all the boxes? Don’t hesitate to apply, and tell us in the cover letter section why we absolutely must meet!

📝 Here’s what’s in store for you if you apply :

• HR Interview with Clémentine, Talent Acquisition Manager (30’)

• Use case & N+1 Interview with Charles, PS & Enablement Manager (60’)

• N+2 Interview with Roman, Head of Sales Engineering & Services (30’)

Our process usually takes about 2-3 weeks, depending on availability, it includes reference calls. The program: discussions rather than trick questions ! These discussions will help you understand how Sekoia.io works and what it stands for. But they are also (and above all) an opportunity for you to tell us about your career path and your expectations for your next job!

⭐ Sekoia.io is an equal opportunity employer for any minority, disability, gender identity or sexual orientation. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives.