Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?

Are you looking for a work environment that values trust, proactivity, and autonomy?

Are our Engineering principles aligned with your vision?

Then Pennylane is the right place for you !

Our vision

We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).

We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.

About us

Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)

In 5 years of existence, we’ve managed to :

💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants

💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...

👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.

🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe

🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings

🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!

Missions

Team Leadership

As the Senior Manager of the IT function, you are responsible for leading both the IT Project and IT Support teams. This includes fostering a collaborative, autonomous, and high-performance culture, ensuring continuous development and training of team members, and managing daily and long-term objectives (projects, quality, security, compliance, communication).

You will oversee the recruitment, onboarding, and career development of IT staff, conduct regular performance reviews, and ensure alignment with organizational strategy and values.

You are expected to champion autonomy and initiative within the teams and lead by example in fostering a culture of trust, accountability, and innovation.

Operations and Projects Delivery

You are responsible for the overall delivery and quality of IT operations at Pennylane:

• Overseeing the administration and security of IT infrastructure and architecture (e.g., Okta, Cloudflare ZTNA, Google Workspace, Jamf, Slack, Notion).

• Ensuring efficient and secure software administration, including access management, rights management, and compliance with security standards.

• Managing the IT fleet, including configuration, updates, and inventory tracking.

• Coordinating onboarding and offboarding processes for all employees, external partners, and freelancers.

• Supervising the helpdesk and support functions, ensuring high service quality and compliance with internal SLAs.

Security, Compliance and Governance

You are responsible for ensuring that all IT activities comply with Pennylane’s security and compliance requirements:

• Implementing and enforcing access control policies and user provisioning at scale.

• Overseeing the execution of security audits, access reviews, and the maintenance of IT-related security policies (including ISO 27001 and DORA compliance).

• Monitoring IT security metrics, responding to incidents, and addressing non-compliance (e.g., shadow IT, security bypasses).

• Ensuring all IT operations align with the Security / IT Mission Principles, balancing security with business impact, and fostering a security culture across Pennylane.

Strategy and Roadmap Execution

You will own the IT component of the Security/IT Roadmap, ensuring that projects are delivered according to plan, risks are managed, and objectives are met:

• Managing the IT project and support roadmaps, tracking progress, and reporting to the Head of Information and Security.

• Identifying and prioritizing IT initiatives in alignment with business needs and security requirements.

• Ensuring that IT projects follow established governance, documentation, and change management processes.

• Collaborating with other departments (e.g., Finance, HR, AppSec, Compliance) to deliver cross-functional initiatives and support business growth.

Collaboration and Stakeholder Engagement

You will serve as a key point of contact for IT matters, representing the IT function in cross-departmental collaborations and external relationships (e.g., vendors, auditors).

You will ensure that IT communicates effectively with stakeholders, delivers clear and actionable information, and supports the organization’s strategic goals.

Team

The IT team consists of two operational teams:

• The IT Project team includes 3 administrators (including a manager) and 1 apprentice. The team manages core IT infrastructure (Okta, Cloudflare ZTNA, Google Workspace, etc.), optimizes internal workflows, maintains compliance against ISO 27001 policies, conducts security audits, manages tool access through SSO/SCIM, and ensures security compliance.

• The IT Support team includes 5 administrators (including a manager). The team supports both on-site and remote employees through ticketing, manages onboarding and offboarding, handles equipment and software provisioning, ensures compliance with internal IT policies, maintains hardware inventory, manages access and rights, and delivers training and knowledge base management.

IT teams in total are expected to grow to 12 members, during 2026.

The IT team belongs to the Security / IT department, which also includes:

• the Application Security team responsible for security in the development and maintenance of the Pennylane software,

• the Security Compliance team managing compliance with ISO 27001, DORA and other frameworks,

• the Incident Management function ensuring business continuity across Pennylane,

• the Financial Security function overviewing all operations against fraud and financial crime.

Skills

• Proven experience in IT operations and team management, ideally in a fast-growing, SaaS, or regulated environment.

• Demonstrated ability to lead, develop, and motivate teams in IT project and support functions with a hands-on, operational approach.

• Strong fluency in regular IT operations: SaaS administration (Google Workspace, Jamf, Slack, Notion, etc.), fleet management, onboarding/offboarding processes, and helpdesk management. Experience in Apple environments remains a bonus.

• Solid understanding of security and compliance requirements related to IT (data protection, access management, ISO 27001 or SOC 2, DORA) with ability to implement and enforce policies operationally.

• Rigorous, autonomous, pragmatic, and solution-oriented approach with strong operational execution skills.

• Excellent communication, interpersonal, and stakeholder management skills.

• Fluent in both English and French.

• Ability to decompose complex problems, identify opportunities for improvement, and deliver measurable outcomes through hands-on execution.

• Comfortable managing change operationally, balancing security and business needs, and communicating effectively with diverse audiences.

• Experience with vendor management and cross-functional coordination is valued.

What do we do to make your work life easier

🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane

💵 You’ll have a competitive compensation package

📈 You'll get company shares to enjoy a piece of the success story you're building with us

🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it

⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness

🇬🇧 You’ll have access to Busuu to perfect your English or your French

💻 You’ll get the latest Apple equipment

🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone

🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.

If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)

We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.

Who are we looking for ?

To thrive at Pennylane, you need :

-To speak English (level is assessed and appreciated according to the department you’re applying to)

-To be energized by an ever-shifting work environment

-To be highly collaborative (within your team or other stakeholders)

-Sufficiently experienced to prioritize business-led actions on your day to day activity

We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.

If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.

Important information for candidates

Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.

Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).

Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com

We will never ask you for payment or financial information

(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.

We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.

We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.