The Quality Engineer reports hierarchically to Quality Director of Biospringer France and functionally to Development and Application Director. The main missions are :
Specifications Compliance :
- Manage the process of referencing and approval of products by the Procelys Customers
- Manage the Signature of Cahier des charges / specification
- Manage and implement the Signature of Quality agreement
- Involve in the processus of new cahier des charges with the Procelys’s Customers
- Integrate and develop the Customers Quality Requirements into Biospringer Quality System in conjunction with the capability of the process and the recipe
- Promote solutions to be integrated into the recipe / production process to improve Quality Product for Procelys Customers
- Integrate all specification into SAP QM
- Manage and calculate the capability of each SKU following the specifications
Technical support for all Quality Aspects :
- Ensure a technical support to Customers to promote the use of Procelys Range
- Propose and participate in the implementation, of the new products and services, and or new implementation solutions
- Provide quality assistance to Sales peope/ Lab people / Technical Managers to ensure the good understanding of the Procelys Customers requests and demands
- Provide the quality assistance to develop the new range and the new products
Claim Investigation in direct relation with Production sites :
Root cause analysis / Corrective action plan :
- Coordinate the record of customers complaint and the response in relation with Biospringer sites
- Determine the root cause, propose the corrective action and preventive plan
- Manage the Customer satisfaction on the Procelys Range
Customers Audits Management :
- Manage the audits in relation with Biospringer France Sites
- Organize and determine the corrective/ preventive actions requested by the audits in relation with Biospringer sites
- Communicate and follow the action plan
Batch Dossier / Batch records :
- Create and maintain the batch dossier in place
- Annual quality product review/ validation
Risk analysis :
- Evaluate the annual risk assessment
- Manage the annual batch record
- Manage the risk assessment on each projet
- Determine the specification to aim a First Time Release at 95%
Change Notification :
- Manage and communicate the change notification to Procelys customers
Communication - Quality assistance / communication :
- Negotiation des quality agreement, specifications, analyses & méthodes, mise en place du principe pre-shipment sample
- Change managementet notification des changements au client (en s’appuyant sur les dossiers de qualifications)
Continous Improvement / Capability / Gap analysis :
- Manage and calculate the capability of each SKU following the specifications
- Propose solutions to get the First Time Release to reach 95%
- Integrate the new Customer’s requirements based on the capability of the process
Tools / KPI & Analysis :
- KPI : to promote and improve the Procelys product’s portfolio
- Monthly Reporting : KPI claims/ Kpi Questionnaires
The position is in Maisons Alfort, with punctual business travels, worldwide (< 30%),
Travels in Manufactuering sites : Strasbourg, Cerences.