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Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career 🔭

We are looking for a Salesforce Product Strategist to act as the bridge between our commercial ambitions and our technical ecosystem. In this role, you are not a system administrator; you are a Business Architect. Your goal is to design the most efficient sales journeys and ensure that Salesforce is a strategic asset, not a constraint. You will define "what" needs to be built and "why," while overseeing the "how" through internal developers.

Key responsibilities ✨

• 1. Business Architecture & Strategy (40%)
• Process Design: Analyze the end-to-end sales cycle for our 5 segments (SDR, Enterprise, SMB, etc.) to identify bottlenecks and design optimized workflows.
• Roadmap Prioritization: Collect and challenge requirements from Field Sales Ops. You own the global Salesforce roadmap and decide which projects will deliver the most ROI for Malt.
• Solution Design: Translate complex business needs (for instance contracts management, lead generation system) into high-level functional specifications. You define the "blueprints" that technical teams will execute.
• 2. AI Innovation & Sales Productivity (30%)
• AI Transformation: Act as a scout for AI trends. You identify where AI (Predictive, Generative, Agents) can remove friction in the sales process as well as for the Sales Operations Team.
• Pilot Projects: Design and lead "Proof of Concepts" for AI-augmented sales features (for instance predictive lead scoring), measuring their impact on sales velocity and conversion.
• Vendor Management: Evaluate and manage third-party AI tools or Salesforce plugins that can accelerate our productivity.
• 3. Change Management & Adoption (30%)
• The "Voice of the User": Ensure that every feature built is actually useful. You are responsible for the feedback loop between the field and the central team.
• Salesforce Enablement Strategy & Adoption: Define the training and communication strategy for new releases. You ensure the 4 Field Sales Ops have the right materials to drive adoption in their teams. You are accountable for the adoption.
• Governance & Data Strategy: Define the rules of the game (data entry standards, ownership rules) to ensure Salesforce remains a clean and reliable source of truth.
• Background: 5+ years in Sales Operations, Revenue Operations, Management Consulting or Sales Strategy. You have a deep understanding of how a B2B/Marketplace Sales machine works.
• Strategic Thinker: You have a "Product" mindset. You think in terms of scalability, user experience, and business value.
• Salesforce Literacy: You know what Salesforce can do (its capabilities and limits), but you prefer designing the solution rather than configuring it yourself. Technical Expertise in Salesforce Flow, App Builder etc… is a plus.
• AI Enthusiast: You have a proven interest in generative AI and automation. Technical Expertise in AI & automation tools (N8N, Make, Clay…) is a plus.
• Analytical Mindset: You are comfortable with data and KPIs. You know how to measure the success of a process improvement. You understand that "garbage in equals garbage out." You are obsessed with data quality and its impact on business reporting.
• Stakeholder Management: You are excellent at navigating complex organizations. You can challenge a Managing Director and align multiple stakeholders with conflicting priorities.
• Language: Fluent in English (French is a plus).
• First call with Jeanne Vinot Préfontaine, our Talent Acquisition Specialist, to better understand your background, aspirations and answer any questions you may have. (30-45 minutes)
• Interview with Matthieu Chaignot Sales Operations Director, to dive into the role and  ensure it’s a match! (45-60 minutes)
• Business case for you to complete and present in order to assess your skills for the role and presentation skills. 
• Final interview to discuss Malt’s long-term vision