Are you passionate about driving transformation and optimizing processes in a fast-growing energy tech environment?
Flexcity, a leading European energy tech company within the Veolia Group is looking for a resourceful Change & Process Manager to join our leadership team.
This position offers the opportunity to join the Flexcity team alongside skilled colleagues from different backgrounds, within our company offices in Brussels, Paris, Amsterdam, Milan, Madrid & London.
Flexcity is a uniquely positioned Energy Technology company in the Internet of Energy sector. It is a leading demand response aggregator in Europe, rapidly growing and expanding to new regions. Flexcity’s core activity consists of supporting the power grid balance through the operation of its large portfolio of flexible fully-automated assets.
As a Change & Process Manager, you will primarily focus on leading transformation initiatives across all Flexcity entities while ensuring operational excellence through optimized processes. You will have a direct impact on our organizational transformation and efficiency.
You will be part of our leadership team, reporting to the CFO/CHRO, and your role is divided into:
Lead transformation and change management initiatives (50%):
Define and implement the company's transformation roadmap
Drive change management at all organizational levels across multiple countries
Coordinate and engage various stakeholders (Business units, Tech, HR)
Measure and monitor transformation impacts and effectiveness
Facilitate organizational transitions and cultural shifts
Design and implement communication strategies for transformation initiatives
Develop and optimize business processes (30%):
Develop, implement, and maintain corporate policies and procedures across all countries
Ensure compliance with internal processes and external regulations
Conduct regular audits and identify process improvement opportunities
Collaborate with IT on process automation tools implementation
Streamline operations to support transformation objectives
Strategic governance and performance monitoring (20%):
Establish KPIs to measure transformation success, process effectiveness, and financial impact
Provide regular reporting to Executive Committee on transformation progress and business impact
Manage risk assessment and mitigation strategies for change initiatives
Maintain comprehensive documentation for transformation and process systems
Support budget planning and resource allocation for transformation initiatives
Collaborate with HR on organizational design and talent management during transformations
Hard Skills
Fluent in English
4 years of experience in consulting and/or transformation projects with business impact
Strong expertise in change management methodologies
Proficient in project management and agile methodologies
Experience in scale-up or high-growth environments
Financial acumen and budget management skills
ITIL Certification and knowledge of ITSM tools valued
Experience with data visualization platforms and transformation analytics
Strong analytical and communication skills
Soft Skills
Strong leadership and ability to unite cross-functional teams during transformation
Excellent diplomatic and interpersonal skills for managing change resistance
Proactive, creative, and solution-oriented mindset for transformation challenges
High adaptability and agility in dynamic transformation environments
Rigorous, organized, and resilient under transformation pressure
Curious about energy sector challenges and transformation opportunities
Ability to inspire and motivate teams through organizational change
Why Join Flexcity?
Impact Lead organizational transformation with direct impact on company evolution
Purpose Contribute concretely to a greener future through process optimization and change leadership
Scale-up Work in an agile environment with strategic decision-making opportunities at all levels
Group Benefit from a close relationship with the Veolia group, a global leader in the ecological and energy transformation
Innovation Engage with cutting-edge energy technology and transformation methodologies
Supported Get backing from dedicated teams in R&D, Product, and Portfolio for optimal working environment
Community Lead transformation across diverse teams in Europe through collaboration and change initiatives
Training Develop transformation skills through dedicated training and strong learning opportunities
Hybrid Experience international collaboration and flexible work schedules, including remote work options
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
Rencontrez Arnout, CEO
Rencontrez Harold, Head of product
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