To ensure that excellent customer service is always provided

To meet and exceed management-set sales targets

To “Go the extra mile” to drive sales

Solicit & understand customer feedback to understand their needs & the needs of the local community

Be willing to consistently complement and update knowledge about music, our products and technology

To build productive and trusting relationships with Clients

To continuously build product knowledge and keep up to date with new product developments

To actively seek out Clients in the store

To cross-sell products

To be knowledgeable and aware of market trends and competitors

Ensure the interior and exterior of the store are kept to company standards

Educate or assist customers on setting up and carrying out occasional installations

Comply with inventory control procedures

Proactive, positive attitudes and passion for developing a career in the Luxury/Tech retail industry

Experience in the luxury industry is a plus

Proven track record working as a Sales Associate

Good team player, energetic, and highly motivated

Fluent in English (both written and spoken) with strong interpersonal skills; additional spoken language is a plus

Ability to interact effectively with all levels of the organisation

Ability to adapt to immediate or unforeseen challenges

Experience in a customer-facing sales environment

Interest or knowledge in the Audio Industry and music would be an advantage

Availability and flexibility to work (roster-based) to meet the needs of the business